We have built a custom task that downloads a file from the main bigfix server that has the same name as the endpoint that the action is deployed against. it works for 90% of our environment without any issue, but for some reason about 10% fails on the ‘download now as’ action line of the fixlet. the exit code says ‘none’ and the task stops at that point. anyone ever had this issue???
Using download now means the endpoint itself does the download, so there can be numerous issues with clients not being able to access the download point etc. This is complex to diagnose so you probably want to open a PMR.
If the action is failing at “download now” then there is no exit code (as no program is run yet) and it probably means the download couldn’t succeed
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Thanks AlanM for the great response. Is there another option other than ‘download now’ that you recommend other than prefetch (we don’t want to create a sha value for every file since there is one file for every endpoint)?
You could try and look at the dynamic downloads and the “add no hash prefetch item” method.