Download failing for O365

I want to revert O365 from latest version 16.0.10730.20420 to 16.0.10730.20280. To achieve this I found an article to update the version number in the action script

Download fails on the Office365 package from Microsoft update package - Office 365 Version 16.0.11328.20420 Available - Semi-annual Channel - Office 365 (English (United States)).

The logs have only following
DownloadsAvailable: true (action id 90966)
ActionLogMessage: (action:90966) Non-Distributed - DownloadsAvailable
ActionLogMessage: (action:90966) Submitting download request
ActionLogMessage: (action:90966) Download url: 'http://officecdn.microsoft.com/pr/7ffbc6bf-bc32-4f92-8982-f9dd17fd3114/office/data/v64_16.0.10730.20280.cab’
ActionLogMessage: (action:90966) Download url: 'http://officecdn.microsoft.com/pr/7ffbc6bf-bc32-4f92-8982-f9dd17fd3114/office/data/v64_16.0.10730.20280.cab’
ActionLogMessage: (action:90966) Download url: 'http://officecdn.microsoft.com/pr/7ffbc6bf-bc32-4f92-8982-f9dd17fd3114/office/data/16.0.10730.20280/s640.cab’
ActionLogMessage: (action:90966) Download url: 'http://officecdn.microsoft.com/pr/7ffbc6bf-bc32-4f92-8982-f9dd17fd3114/office/data/16.0.10730.20280/stream.x64.x-none.dat’
ActionLogMessage: (action:90966) Download url: 'http://officecdn.microsoft.com/pr/7ffbc6bf-bc32-4f92-8982-f9dd17fd3114/office/data/16.0.10730.20280/s641033.cab’
ActionLogMessage: (action:90966) Download url: 'http://officecdn.microsoft.com/pr/7ffbc6bf-bc32-4f92-8982-f9dd17fd3114/office/data/16.0.10730.20280/stream.x64.en-us.dat’
ActionLogMessage: (action:90966) Download url: 'http://officecdn.microsoft.com/pr/7ffbc6bf-bc32-4f92-8982-f9dd17fd3114/office/data/16.0.10730.20280/i640.cab’
ActionLogMessage: (action:90966) Download url: 'http://officecdn.microsoft.com/pr/7ffbc6bf-bc32-4f92-8982-f9dd17fd3114/office/data/16.0.10730.20280/i641033.cab’
At 12:57:29 +1000 -
ActionLogMessage: (action:90966) JobFailed - cancel and fail action
** ActionLogMessage: (action:90966) DownloadJobFailed**

Not much information , anyone aware of any other logs that may give me an idea of why its failing

I did notice beginning if action script has

if {(value of setting “_BESClient_Office365_Update_Source” of client as lowercase =“client_local_cache”) | False} , which appears to be a new setting from bigfix , should I remove this setting altogether or leave it.

If you are updating the script for a new download url, you need to update the size, sha1, and sha256 values to match.

1 Like

Thanks Jason with make-prefetch I used Microsoft CDN

make-prefetch.py http://officecdn.microsoft.com/pr/7ffbc6bf-bc32-4f92-8982-f9dd17fd3114/office/data/v64_16.0.10730.20280.cab

Output is below
prefetch v64_16.0.10730.20280.cab sha1:196f00d64d82224bae7d1423189eeee2f0b3216c size:750 http://officecdn.microsoft.com/pr/7ffbc6bf-bc32-4f92-8982-f9dd17fd3114/office/data/v64_16.0.10730.20280.cab sha256:e4dfac4859ef7483c33b048a0ea85cc47011a901021fbbc7b05a305ebc08597f