Disable Client Logging

Usage and Config Platform
1

(imported topic written by Steve91)

Hi guys

Is it possible to disable client logging?

Cheers

Steve

2

(imported comment written by BenKus)

You mean the normal logs? I don’t think so… may I ask why would you want to do that?

Ben

3

(imported comment written by burdenuik91)

We’ve had to disable client logging on 70 machines (out of 2600) which have the BESClientlogging process taking up to 90% of CPU. Disabling/reinstalling doesn’t fix this issue - am concerned as the client logging service provides additional logging for Bigfix Antivirus…

Ben - does the Client logging service install automatically when the BES Client installs?

4

(imported comment written by BenKus)

Hi burdenuik,

The BES Client Logging Service is only required for certain BigFix integrations such as the BigFix AntiVirus and BigFix AntiPest (it integrates with the partner APIs). You can disable it and the BigFix Agent should work fine, but you might lose some info like which viruses were found by BigFix AV.

In any event, you should consider starting a support case to figure out why you have this issue.

Ben

5

(imported comment written by SystemAdmin)

i have the same issue with a couple of machines. anyone find anything out?

6

(imported comment written by phil_imray91)

I would be interested to know what causes this.

Has happened on a number of production machines. What should we collect in order to investigate this further?

Phil

7

(imported comment written by BenKus)

Hey Phil,

Please contact support and they can work with you on this issue…

Ben