Deploying tasks to wireless connected laptops

(imported topic written by carroll91)

I have laptops not reporting in BF when I deploy tasks. Has anyone experienced this and is there a ‘fix’ for this. I can ping the devices so I am concluding that the firewalls are turned off and they are turned off via company profile. Thanks for looking.

Carroll.

(imported comment written by NoahSalzman)

Start here:

http://support.bigfix.com/cgi-bin/kbdirect.pl?id=173