Deploy crowdstrike exit code

Usage and Config
1

Hello,

anyone familiare with exit code 24578?

Software Distribution action return this exit code with “Completed” status but crowdstrike does not appear installed.

I use last release of crowdstrike trying to install on Windows Server 2022.

Tks.

2

Sadly that exit code doesn’t come from BigFix but rather the installation itself

I found this on the web and it might help.

It looks like you’re encountering an issue related to the installation of the CrowdStrike Falcon Sensor. The exit code 24578 often indicates a problem with the installation process, which could be due to various reasons such as insufficient privileges, network connection issues, or missing certificates12.

Here are a few steps you can try to resolve this issue:

  1. Check Administrative Privileges: Ensure you have sufficient privileges to install system services. Right-click the installer and select “Run as Administrator.”
  2. Network Connectivity: Verify that your network allows communication with the necessary CrowdStrike URLs and IP addresses. You might need to add these to your network’s allowlist2.
  3. Windows Services: Make sure the required Windows services (like LMHost, NSI, BFE, and Power) are enabled and running2.
  4. Certificates: Ensure that the CrowdStrike Certificate Authority is trusted by your system. You may need to import the necessary certificates2.
  5. Command Line Installation: If the issue persists, try using the command line to install the sensor with an increased timeout. For example:
<installer_filename> /install /norestart CID=<your CID> ProvWaitTime=3600000

Replace <installer_filename> with the name of your installer file and <CID> with your Customer ID2.