Dell Express Service Code?

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(imported topic written by cstoneba)

Does anyone know how to pull the express service code from a dell computer?

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(imported comment written by NoahSalzman)

Hi cstoneba,

The Google says that “wmic computersystem get SupportContactDescription” will retrieve that info. So, if we assume that info is correct, then it means you should try relevance similar to this:

(names of it, string values of it) of selects “SupportContractDescription from Win32_ComputerSystem” of wmi

You can also just use a * instead of SupportContractDescription to see all the values in that area of wmi.

Noah

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(imported comment written by cstoneba)

q: (names of it, string values of it) of selects “SupportContractDescription” from “Win32_ComputerSystem” of wmi

E: The expression could not be evaluated: Windows Error: unknown error 0x80041017

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(imported comment written by NoahSalzman)

Yeah, it’s odd, I get that error too sometimes… but not all the time. Also, there is another post in the Forum by someone who received that error when using wmi in relevance.

I find that if I use * it doesn’t happen. Can you try that? And, are you doing this in the Debugger or in a Fixlet?

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(imported comment written by cstoneba)

I’ll try it.

  • instead of “SupportContractDescription from Win32_ComputerSystem” ?
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(imported comment written by NoahSalzman)

Sorry, should have been specific. Try this:

(names of it, string values of it) of selects “* from Win32_ComputerSystem” of wmi

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(imported comment written by cstoneba)

Thanks Noah. After a few tweeks and research, this is what I have and it seems to work. Can other people confirm that it works for them?

string value of selects “SerialNumber from Win32_SystemEnclosure” of wmi as trimmed string

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(imported comment written by BenKus)

Works for me… Although note that I think it is possible to get “multiple results” on this one if you have multiple enclosures (which I think a docking station counts)… You might want to change it to plural:

string values of selects “SerialNumber from Win32_SystemEnclosure” of wmi as trimmed string

Ben

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(imported comment written by cstoneba)

This actually looks to be the Dell Service Tag, not the express code.

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(imported comment written by SystemAdmin)

I don’t think the “Express Service Code” is actually stored in the BIOS per say. However, you can derive it from the “Service Tag.” Here is an interesting write-up on the subject and a sample converter program. Hope this helps.

http://www.creativyst.com/Doc/Articles/HT/Dell/DellNumb.htm