Custom WebReports options/dropdowns blank after upgrade to 11.0.6

Hi everyone,

We recently upgraded our BigFix platform from 11.0.4 to 11.0.6. Following the upgrade, we are experiencing an issue where specific custom reports in Web Reports are failing to populate their filter options.

The Issue: When we open the custom report "Schedulable Fixlet Compliance by Computer Template", the report page loads, but none of the options or dropdown filters (like selecting computer groups, baselines, or content) are showing up. They are completely blank.

What we have checked so far:

  • Browser Caching: We tested in Incognito mode and cleared the browser cache to ensure it wasn't holding onto old JavaScript from 11.0.4. The issue persists.

  • Data Sync: We verified the "Explore Data" tab, and the general environment data (computers, properties, groups) appears to be syncing correctly from the main database.

  • Version Match: We confirmed the Web Reports component is running the same 11.0.6 version as the Root Server.

  • Logs: We are currently reviewing the Web Reports logs and GatherDB.log for any database initialization errors or background sync failures.

My questions for the community:

  1. Has anyone else experienced custom report dropdowns or session relevance breaking specifically after moving to 11.0.6?

  2. Are there any known JavaScript/Content Security Policy changes in 11.0.6 that might block older custom report scripts from rendering?

  3. Is there a specific cache rebuild command or log file we should focus on to track down why these specific report queries are failing to load?

Any insights or troubleshooting tips would be greatly appreciated!

Thanks in advance.

​If you open your browser's Developer Tools (F12) and check the Console tab while attempting to load the reportz do you see any javascript error.

Hi @Michael-Kaiser ,

Follow this link set EnableCSPHeader = 0

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