Custom Web Page in Self Service application

Customizations
1

Hi, i am using SSA and Client UI for deployment of software remotely for endpoints , for this i have created one custom web page for Client Ui to open some external link from the Client UI. I can open those links when i test that html page from IE but unable to open external link when i embed that into client UI .

Is there any special command i should use into html page to open that link from Bigfix Client UI?

2

Not sure if I’m reading this correctly, but it sounds like you may be trying to publish an SSA action to go to a particular website?

Here is my actionscript for such an action, which opens the GoToAssist support portal:

if {mac of operating system}
wait /bin/bash -c "open http://fastsupport.com"
else if {windows of operating system}
override run
runas=currentuser
run {pathname of regapp "iexplore.exe"} http://fastsupport.com
endif
3

Hi @alinder ,
Sorry if my query is not clear,

i have created one web page and created that archive and uploaded that custom page with the name userinfo that web page comes up with a new tab along with catalog and history tab as ‘user info’ into that html web page i have given link to open one external web page but when i click on that hyperlink it would not open but when i click on that hyper link it opens before i upload new settings via SSA to client machines.

Please let me know if this is still not clear then i can provide

https://www.ibm.com/support/knowledgecenter/SS63NW_9.5.0/com.ibm.bigfix.lifecycle.doc/Lifecycle/Self_Service_Application/SSA_Install_Config_Guide/c_installation.html

image

4

Ah, sorry. I’m not familiar with the custom tab feature, though you may be able to reverse engineer how the Power Management tab works – I think it is similar to coding a custom dashboard?

5

You are correct. The custom tab in SSA is actually referring to custom ClientUI dashboards. See the doc for more information on creating custom ClientUI dashboards. Once you did that, then you can upload it to SSA.

6

There is a bug in the SSA dashboard support, currently, that prevents external hyperlinks in the dashboard from opening. You have taken the right steps to deploy your custom dashboard, but the link won’t work until the next release of SSA.

3 Likes
7

Ohk, when we are expecting next release of SSA which allow external link to be opened? As this is urgent for us :frowning: