hello all -
I generated a fixlet to deploy office 2016. It’s deploying the software just fine and with the customization’s I’ve designed, it’s activating properly etc… it’s only taking a few minutes for it to finish. the when it’s finished, the action perpetually states ‘running’ as the status.
in case it’s relevant, here’s how I created the fixlet
-extracted office 2016 pro plus iso contents to a folder structure
-ran office customization tool (setup.exe /admin) and generated an MSP answer file with the customizations I wanted, placed the resultant files in the updates folder on the office folder structure
-used software deployment wizard to generate the fixlet, uploaded the package by directory and included all sub folders
I tried reuploading it and I removed a custom defined setting I put in for not rebooting, in case that was hanging and making setup.exe continue to run on the target… but it didn’t help
anyone have any ideas/suggestions? 
Hello,
When you action this it will download and extract the installer onto the client into the BigFix installation directory under __BESData\YourSite\__Download
You can find the setup.exe here, run the command line you are trying, and make sure that it is actually silent and not throwing a GUI prompt.
From there you can adjust your command line until you get it working silently.
2 Likes
ahh I bet you are right - thanks, I’ll check that out.
you were right - the custom .msp file ended up having a partial GUI and wasn’t made completely silent. thanks!
Could you shed any light as to what your custom Bigfix command was to install silently?
example - setup.exe /i /s
Office doesn’t use traditional silent install command line arguments – if you’ve got a volume licensed version of Office you can run setup.exe /admin to get to the Office Customization Wizard. This allows you to set the model dialog properties including running a silent installation.
This wizard will create a .MSP file that goes in the updates folder of the office installer and then when you run setup.exe the installation will be silent.
More info is available here: https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=office%20silent%20installation
1 Like
what Strawgate said is accurate, it’s not like a traditional switch set. it only runs setup.exe without any switches on the fixlet, all of the configuration is in the .msp file that you drop in the updates folder. in the .msp file creation I didn’t have the UI visibility set to none/off, and this was what caused my issue. since the bigfix client is doing it in the background, it let the installation prompt up and running in a place that could not be seen easily 
Are you talking about this page? Having that set to None and Suppress?
yeah, that’s the one, and that’s configured correctly