CSV format / email report

Reporting
1

(imported topic written by TommyG91)

Forgive me if this question is dumb or already answered. I am trying to send a report in CSV format via email, on a schedule. If I send it in HTML format, it comes thru email fine. If I choose CSV, the report is BLANK. I can export to csv fine, but not sent in an email.

What am I missing?

Thanks

Tom

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(imported comment written by BenKus)

Hey Tom,

Not sure… You might want to contact support and see if they can figure it out…

Ben

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(imported comment written by TommyG91)

UPDATE: When the report comes with the attached CSV, the Attachement does NOT show up. However, if you FWD the email, you can then see there is a CSV attached. It seems to have something to do with the email client. Office 2003 in particular.

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(imported comment written by ItzikM91)

hi !

we are having the same issue.

the report is sent to mail just fine but there is no CSV attached to the mail.

can some one could give me a lead to what to do ?

BTW - i’ve tried to FWD the mail … and nothing was on …

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(imported comment written by leosulake91)

We also suffer from a similar problem.

I’m trying to send “Core Protection Module - Top 25 Most Recent Viruses” as CSV. The mail is sent and there is actually an attachment called report.csv, but it contains HTML/CSS/JavaScript garbage instead of CSV. BigFix Technical support is telling me they won’t help because it’s a custom report, but we definitely haven’t installed any custom reports.

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(imported comment written by jessewk)

Hi Leosulake,

The CPM report Top 25 report does not support export to CSV. You can get it in email by creating a scheduled activity in Web Reports and choosing the HTML version.

Jesse