Creating response file or Changing default installation directory

Usage and Config Platform
1

(imported topic written by Edj)

I am attempting to reinstall the BES client on a remote device. I would like to change the directory (E: verses C:)in which the client is installed. Does anyone know how to create a new response file for use with the Client Installer? I am also willing to use the client installation without the Client Installer.

I would like to reinstall the client without locally uninstalling, deleting the registry keys and manually reinstalling.

Thanks,

2

(imported comment written by jessewk)

Edj,

You can find information about the command line parameters available during client installation here:

http://support.bigfix.com/cgi-bin/kbdirect.pl?id=222

Does that give you everything you need?

-Jesse

3

(imported comment written by Edj)

Jessewk,

Sorry for the late response. That was everything I needed.

Thanks,

Edj

4

(imported comment written by Edj)

Jessewk,

In the scenario above, I was able to remotely install the client to a different directory. That solved my immediate issues.

I was however required to connect to remote machine and locally remove the client using the BES removal tool. If I remotely uninstalled the client it leaves the file structure in place, which was 75MB in size. This defeats the purpose of moving to a different directory.

In the future, I would like to remotely uninstall completely or perform a true reinstall to change the install directory.

Thanks,

EdJ

5

(imported comment written by jessewk)

Edj,

You have a few options. In the console, Fixlet ID #219 in the BES Support Site, “TROUBLESHOOTING: Remove BES Clients” has the option to do a complete removal.

You can also use the BES Remove Tool available here:

http://support.bigfix.com/bes/install/downloadutility.html

-Jesse

6

(imported comment written by Edj)

Thanks Jessewk,

I will try Fixlet #219 and see how it works for us.

Ed