Creating a filter in the BigFix Console

Customizations
1

Hello Team,

Hope you're all doing well.

I need some help with creating a filter in the BigFix Console. My goal is to set up a filter for a couple of operators that will display only the actions that are either Open or Stopped.

However, when I add multiple operator IDs in the condition, no results are displayed. Interestingly, if I use just one operator ID, the content appears as expected.

Could someone please assist me in creating a filter that works with multiple operator IDs?

Thanks in advance for your support!

2

I think the main thing is to ensure that your filter specifies to include Actions with any of the defined properties (rather than All):

Here’s an example:

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3

Hey Aram,

I tried the same filter but the issue is the operator which I'm adding in filter is not showing for those it’s showing for other operator actions.

4

Right, unfortunately I don't think there's any combination of filters that will do exactly what you ask.

The Filters view does not allow you to mix "All" and "Any" filters.

In your case you want to have All of ("Open";"Stopped"; Any of ("operator1";"operator2") )

But we cannot make subgroupings like that. I think the closest is to filter for Any Of the issuing operators - but then you'll get all their actions, including Expired.

5

I have struggled with that limitation in the past.

You could submit an idea in the idea portal. If you do, let us know and I will up vote it.

6

Sorry if it’s just me, but I’m not sure I understand the issue here exactly for this specific filter. Are you saying that even a master operator using the filter only shows one operator’s actions, and not the multiple operators you want to filter on? Perhaps a screenshot might help? (I’d suggest of course to remote any sensitive data from the screenshot prior to posting…)

7

Aram, the issue is that if you want to see only the Open and Stopped (but not Expired) actions, and only those issued by two Console Operators.

If we select "All conditions", then we could only choose one Operator, not two of them (no action will match both "issued by operator1" and "issued by operator2").

But if we choose "Any conditions", then adding either the Open or Stopped conditions would then match the Open or Stopped actions issued by any operator

The Console UI for Filters does not allow subgroupings of conditions so we cannot express "( Open OR Stopped ) AND (operator1 OR operator2)"

edit: Aram in your Filter screenshot above, I expect that would also show Expired actions that are issued by other accounts besides 'aram_nmo' or 'aram'; and also it should show other Actions issued by 'aram' or 'aram_nmo' that are not Expired.

1 Like
8

@Rishabh - we could express these conditions in Web Reports, with the available filtering options; if that would be helpful and you have any trouble figuring out how to group the filters let us know and I'd be happy to help with that in Web Reports; but for now I think it is not possible to express that in Console Filters.