CPM - Bigfix server showing updates - clients not updating!

Usage and Config Security
1

(imported topic written by everestt23)

Guys, I recently had to re-run the script to install the automatic updates from the Trend servers on our Bigfix server. This was because our DB authentication method has changed and I could see the exit message in the registry as “untrusted SQL connection”. Having re-run everything, from the dashboard on the BF server I can see the pattern updates are coming in regularly. However, none of the clients appears to be updating. There are no machines with “Enable Automatic Update” relevant and none for “Apply automatic Updates”, so I am at a bit of a loss. Any ideas are gratefully received!

Thanks,

Tim.

2

(imported comment written by oldhickory91)

Do you ever figure out a resolution to the problem you were having with clients not receiving updates?

If so, how did you resolve it? I am having the same problem…also, for some reason the BF server quit updating it’s patterns as well.