Continuous Reminder to Accept an Offer

Usage and Config Platform
1

Hi,

I am new to Bigfix and I am wondering if there is a way to do what I need to do.

I have an action that I am pushing to a clients as an OFFER. But the Offer bubble notification disappears after a few seconds and the Bigfix icon gets hidden in Notification area of Windows. What I am trying to figure out is, is there anything that can read the status of an existing action and give constant reminder notifications or pop-up to end users?

Thanks very much!!

Ravi

2

Try not making it an Offer, but a normal action set to “run only when a user is logged on”, and check the pre-action messages tab to display a message, set delay/cancel options, etc.

3

Thanks for the reply, Jason!

We are deploying a similar application as a Self Service for Mac’s in our environment and the management want this as an optional offer. So a Window isn’t an option for me, unfortunately.

So, the ONLY possible option for me is to use the “OFFER” but need to get the bubble notification every once in ‘X’ hours or track the computers that have the status “Pending Offer acceptance” and give a pop-up for them at a later time using a VBS, but not BigFix window.

4

You could try the following:

  1. Set the action to reapply x/unlimited number of times.

  2. Add the following relevance to your offer:

    not exists last active time of action or ( absolute value of ( now - last active time of action ) ) > 1 * second

This will make the offer relevant all the time, I’m not sure if the pop-up will re-appear. Try adding an extra condition to make it relevant every X hours.