We’re currently onboarding a new BigFix environment, but I stumbled over a weird issue:
We added an AD directory in the BigFix console, to allow users to use their AD credentials when logging in to WebReports.
As for the console, we only have one operator (the one created during installation, BFAdmin).
The password for the AD bind user was changed now, for some unrelated reason. Naturally, users can no longer login using their AD credentials - this is expected.
But now I cannot login at the console using the local BFAdmin operator. It just says “Incorrect username or password”.
I can, however, still use BFAdmin to logon to the WebReports.
What could be going on here? This seems very strange, and I wouldn’t even know which logs to check. Maybe you guys have an idea?