Console Freezes when i try to open KB2919355

Hello Team ,

I am on 9.5.2 version . Console freezes when i try to open the specific KB2919355 .
Can any one try from your side and check. If yes. Can you help me to get reason.

Based on some quick tests, I was able to replicate this scenario (the Console does freeze temporarily, though it does eventually come back) where older versions of the Console are much quicker. My first guess is that it has to do with the size of the relevance of these particular Fixlets (though there are likely others with long relevance statements that would exhibit similar behavior). I will investigate further, but I would also recommend opening a PMR at this point.

Thanks @Aram

In my case Console of 9.5.2 takes 15-20 minutes…and some times it shows white screen

BigFix version: 9.5.2

In the Patches for Windows site:

Fixlet #'s 291935525, 291935513, and 291935501: when I clicked on these in the console, the console hour glasses and freezes for many minutes. CPU usage for BESConsole.exe pegged at around 13% during this time.

Reporting to Content Development.

2 Likes

No response? I see the same with KB2919355

This may have been addressed with the 9.5.3 release so we should evaluate that edition. If this fixlet has a significant relevance expression it may be the issue.