Connection timed out after 10000 milliseconds

Hi,

Getting below time out error in our top level relay server, please share if any workaround to fix this issue.

Bigfix Version is 9.5.12

Regards,
Shaban

It is the top level relay is not able to connect to one or more of his child relays … need to see the status of the child relay the TLR is attempting to connect to.

Could double check if from the top level relay can access to the relay diagnostic of the problematic child relay
http://:52311/rd

I observe here our top level relay is overloaded with no proxy , is this a only reason we getting this error ?

We have many child level relay how we come to know which relay is problematic where all relay server is up and running.

Regards,
Shaban

For testing

  1. Create one custom package just to cross check the deployment status, Don’t add execution command in action script.
  2. Deploy the custom package on all the top level Relay and check the status if the download is able to mirror and successful deployed, Move to site level relay. If some top level relay creating issue… Troubleshoot it and then perform the deployment on site level Relay.
  3. Check the status of custom package on all the site level relay.

These method might help to narrow down the issue quickly.

Regards,
Manish Singh

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