Hello,
I’m having some problems while adding VCenters using the VM Managers panel in BFI.
In the past months, I was able to correctly add different VCenters without any problems (using the IBM documentation at this link: https://www.ibm.com/support/knowledgecenter/en/SSKLLW_9.5.0/com.ibm.bigfix.inventory.doc/Inventory/admin/t_adding_new_vm_managers.html), but recently I’ve been having the following issue:
when adding different VCenters, the action fails. Also, when trying to add multiple VCenters at the same time, the first “Configure VM Manager Tool” action state gets to Running while the others are stuck in Evaluating and in the end all VCenters remain in Pending on the VM Manager panel.
Looking at the VMMAN logs, that’s what I could find:
2019-10-09 21:21:36 : (pool-1-thread-6) com.ibm.license.mgmt.datacollector.tasks.VMCollectorTask::processTask():com.ibm.license.mgmt.util.vmmanager.exception.VmManagerException: com.sun.xml.internal.ws.client.ClientTransportException: Errore di trasporto HTTP: javax.net.ssl.SSLHandshakeException: java.net.SocketException: Software caused connection abort: socket write error
at com.ibm.license.mgmt.vmmanager.vmware.VMwareConnector.disconnect(VMwareConnector.java:115)
at com.ibm.license.mgmt.datacollector.tasks.VMCollectorTask.processTask(VMCollectorTask.java:168)
at com.ibm.license.mgmt.datacollector.tasks.CollectorTask.process(CollectorTask.java:89)
at com.ibm.license.mgmt.scheduler.impl.SchedulerServiceImpl$TimerListenerImpl.runTask(SchedulerServiceImpl.java:245)
at com.ibm.license.mgmt.scheduler.impl.SchedulerServiceImpl$TimerListenerImpl.timerExpired(SchedulerServiceImpl.java:228)
at com.ibm.license.mgmt.scheduler.timemanager.impl.TimerManagerImpl$TimerImpl.run(TimerManagerImpl.java:88)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:522)
at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:319)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:191)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:305)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1160)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
at java.lang.Thread.run(Thread.java:812)
Caused by: com.sun.xml.internal.ws.client.ClientTransportException: Errore di trasporto HTTP: javax.net.ssl.SSLHandshakeException: java.net.SocketException: Software caused connection abort: socket write error
at com.sun.xml.internal.ws.transport.http.client.HttpClientTransport.getOutput(HttpClientTransport.java:129)
at com.sun.xml.internal.ws.transport.http.client.HttpTransportPipe.process(HttpTransportPipe.java:220)
at com.sun.xml.internal.ws.transport.http.client.HttpTransportPipe.processRequest(HttpTransportPipe.java:142)
at com.sun.xml.internal.ws.transport.DeferredTransportPipe.processRequest(DeferredTransportPipe.java:107)
at com.sun.xml.internal.ws.api.pipe.Fiber.__doRun(Fiber.java:1133)
at com.sun.xml.internal.ws.api.pipe.Fiber._doRun(Fiber.java:1047)
at com.sun.xml.internal.ws.api.pipe.Fiber.doRun(Fiber.java:1016)
at com.sun.xml.internal.ws.api.pipe.Fiber.runSync(Fiber.java:874)
at com.sun.xml.internal.ws.client.Stub.process(Stub.java:460)
at com.sun.xml.internal.ws.client.sei.SEIStub.doProcess(SEIStub.java:190)
at com.sun.xml.internal.ws.client.sei.SyncMethodHandler.invoke(SyncMethodHandler.java:105)
at com.sun.xml.internal.ws.client.sei.SyncMethodHandler.invoke(SyncMethodHandler.java:89)
at com.sun.xml.internal.ws.client.sei.SEIStub.invoke(SEIStub.java:159)
at com.sun.proxy.$Proxy38.logout(Unknown Source)
at com.ibm.license.mgmt.vmmanager.vmware.VMMServiceConnection.disconnect(VMMServiceConnection.java:107)
at com.ibm.license.mgmt.vmmanager.vmware.VMwareConnector.disconnect(VMwareConnector.java:112)
... 12 more
Caused by: javax.net.ssl.SSLHandshakeException: java.net.SocketException: Software caused connection abort: socket write error
at com.ibm.jsse2.k.a(k.java:42)
at com.ibm.jsse2.av.a(av.java:688)
at com.ibm.jsse2.D.a(D.java:495)
at com.ibm.jsse2.D.a(D.java:534)
at com.ibm.jsse2.E.a(E.java:519)
at com.ibm.jsse2.D.r(D.java:444)
at com.ibm.jsse2.D.a(D.java:399)
at com.ibm.jsse2.av.a(av.java:1006)
at com.ibm.jsse2.av.i(av.java:574)
at com.ibm.jsse2.av.a(av.java:280)
at com.ibm.jsse2.av.startHandshake(av.java:431)
at com.ibm.net.ssl.www2.protocol.https.c.afterConnect(c.java:167)
at com.ibm.net.ssl.www2.protocol.https.d.connect(d.java:62)
at sun.net.www.protocol.http.HttpURLConnection.getOutputStream0(HttpURLConnection.java:1346)
at sun.net.www.protocol.http.HttpURLConnection.getOutputStream(HttpURLConnection.java:1321)
at com.ibm.net.ssl.www2.protocol.https.b.getOutputStream(b.java:53)
at com.sun.xml.internal.ws.transport.http.client.HttpClientTransport.getOutput(HttpClientTransport.java:116)
... 27 more
Caused by: java.net.SocketException: Software caused connection abort: socket write error
at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:122)
at java.net.SocketOutputStream.write(SocketOutputStream.java:166)
at com.ibm.jsse2.d.a(d.java:170)
at com.ibm.jsse2.d.a(d.java:89)
at com.ibm.jsse2.av.b(av.java:175)
at com.ibm.jsse2.av.a(av.java:556)
at com.ibm.jsse2.av.a(av.java:806)
at com.ibm.jsse2.D.a(D.java:308)
at com.ibm.jsse2.E.c(E.java:62)
at com.ibm.jsse2.E.a(E.java:70)
at com.ibm.jsse2.E.a(E.java:114)
... 39 more
Is there some problem with the VM Manager Tool?
Thanks in advance for the help.