(imported topic written by joe9165)
I’m managing about 1200 computers/servers. I created a task using the Software Distribution Wizard to install a custom MSI. 99% percent of the machines should show as relevant. I’m only seeing about 700. Has anyone else experienced this problem?
The relvance:
(name of operating system = "WinXP" OR name of operating system = "Win2003" OR name of operating system = "WinVista") AND (not exists file "C:\MTrack\MTrack.v2.20.mdb")
Thanks,
Joe
(imported comment written by BenKus)
Perhaps the agents aren’t receiving the latest updates…
Here is an easy test:
If you go to tools > Take custom action, target all computers and click OK (sending a “blank action”), how many agents respond?
Ben
(imported comment written by joe9165)
I created the custom action and about 700 of the 1200 computers responded.
Joe
(imported comment written by joe9165)
I found the problem.
Last Friday night I ran the “Configure BES Relay to Use Different Drive - Version >= 6.0” on all of our relays to move the data from C: to D:. All of our relays are supposed to have a D: drive. Apparently some don’t. I think the task should have failed once it realized it was trying to create the wwwroot directory on the CD drive but it didn’t. Status for all relays was “Completed”.
In any case, I’m uninstalling/reinstalling the relay software on the machines without the D: drive tonight. I’ll keep you posted.
Joe