Code return:20 when i use capacity scan on virtual server

1

I don’t know why I get a return code 20 when I do a capacity scan on one of my two virtual machines
I checked the connection on the vsphere, it’s ok.
ping from the bigfix server is ok too
can i have some help please?

2

I don’t see an error code 20 for the Capacity scan. Can you share more details? Is this BFI or ILMT? What version? What scanner version are you running and the task name/version?

What do you see in the BigFix client log when the scan action is run? Here are the Capacity Scan return codes in BFI:

3

here the task output on my client

Terminé //*********************************** CREATE FILE “run_scan_script” END *********************************** //
Terminé move __createfile “{parameter “run_scan_script” as string}”
Terminé wait bash -C “{parameter “run_scan_script” as string}” “{parameter “outdir_vtech” as string}” “{parameter “outdir_vtech” as string}” “{parameter “outdir” as string}” “{parameter “collectHostnames” as string}” “{parameter “outdir_vtech” as string}”
*Echec continue if {exit code of action = 0} *

  • continue if {(exists file ((parameter “scanfilepath_current”) as string))} *
  • delete “{parameter “scanfilepath_current” as string}”*
    !

Capture d’écran 2024-12-17 092503|572x48

4

The code snippet you included is from “ID 87: Run Capacity Scan on Virtualization Hosts”. Is this the task you are trying to run. The error code 20 for this task means it’s Unsupported virtualization type for this task. Check the description tab for the supported virtualization types.