(imported topic written by jpeppers91)
Has anyone experienced the besclient running on the client but it does not show up inside the console? I’ve stopped and restarted services but no luck.
(imported comment written by BenKus)
There could be lots of issues that could cause this related to the network configuration, computer issues, etc…
Try the BES Diagnostics Tool:
http://support.bigfix.com/bes/install/downloadutility.html#besdiagnostics
Ben
(imported comment written by jcochran197791)
I am actually having this issue in our QA environment.
I added two machines and the client installed fine using the client deploy tool and they are not showing in the Console. i checked the log files on the machines and they say the right server, but they have not appeared. i even tried waiting over night.
I ran the diagnostics tool and it ran without a problems reported no errors.
(imported comment written by BenKus)
Are you logged in as the master operator?
You would need someone to look at it in more detail (see if the agent is reporting properly, see if the data is in the database, see if the console is retrieving data fine, etc).
Ben
(imported comment written by rkc91)
Jpeppers
check the logs \Program Files\BigFix Enterprise\BES Client__BESData__Global\Logs
(imported comment written by jcochran197791)
On the actual bes server or the other ones that are not showing up?
(imported comment written by jcochran197791)
i have attached a log from one of the PCs. QAVS5402 is the name of the server. I have used the client deploy utility from the server and it installs without aproblem but the server doesn’t see it…