I have noticed a strange behaviour on Windows 8 devices after deploying IBM BigFix Client upgrade to version 9.5.4.38. Whenever an IBM BigFix action request window will pop up , it will be very small and it will be impossible to resize. To be able to get to the action buttons you have to scroll (Up/Down and Left/Right) in order to see the message and to select the action to restart. This issue is not encountered on Windows 7 devices.
Most of our devices are tablets : ThinkPad T10 with 1900 x 1200 resolution.
I have tried changing the resolution but the pop up window will remain unchanged.
Thanks a lot , it works.
Hoping that they will accept this change in production as the apps and text are visible smaller
Any ideeas why this is affecting only Win 8 and apparently Win 10 devices ?
Great that it works. And no idea, i guess because those devices can have touchscreens (we have the same issue with our touch-enabled devices)… But no idea and didn’t investigate it further, was out of scope