Client Removal tool doesn't seem to support BigFix Scanner

Just wanted to check if has experienced this - I used the Client Remover utility to wipe out and agent to reinstall on different location/drive, and found out later that Scanner is left behind.

Tried to use the “uninstall” task and that wasn’t working cause it uses “data folder of client” all over the place but I already had the agent installed on different location and it was essentially looking at the wrong place for the scanner… I managed to fix it by re-engineering the uninstall fixlet and hardcoding original path but it would have been nice if the removal utilities either discovers the Scanner as separate entity OR removes it automatically when the agent is selected to be removed.

Are you using the latest version of the tool?

I remember reporting these a few months ago and I also remember seeing they added that functionality on one of the latest releases.

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aah, no, you are spot on… Had 11.0.3 and since our agents are on that version (usually cached them together with the agents only). I don’t see it listed as a separate entry under the products lists even with the new one but it is probably built-in within the client - will test it on the next one.

Just FYI, I confirmed that latest version is working very well indeed - removing both the Scanner & Helper, which was also a bit iffy within previous version!

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