(imported topic written by SystemAdmin)
The analysis for Trend shows only the major version number. It pulls this from the registry and it doesn’t appear that Trend stores version info in the registry. Pulling the version info from pccnt.exe correctly shows the major and minor version numbers. Can the Analysis “Trend Micro OfficeScan Client Information” be officially updated to pull the complete version information?
(imported comment written by Danny_Leung91)
Hi jspanitz,
The use of the version value from the registry is largely due to its consistency across supported OfficeScan versions. More significantly, that registry value is actually sourced by the Trend client console, itself.
If you right click on the Trend Micro system tray icon and select Component Versions, the first row will show the OfficeScan Client component, version, and the associated file.
The registry key value, the one that we check in relevance, directly controls (corresponds to) the value shown in the Component Versions client console
If you change the registry value to something like the following, that, in fact, will be the value shown in the Component Version client console:
http://HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\PC-cillinNTCorp\CurrentVersion\Misc.
“ProgramVer”=“8.0.abc.xyz”
Upon further inspection, the client console reports the OfficeScan client component associated file with PccNTMon.exe. That file version seems to correspond with pccnt.exe file you referenced.
We will investigate to see if that file can be used consistently across all currently supported versions of OfficeScan by Trend. If that turns out to be the case, we will update the analysis to use the file version instead.
Thanks,
Danny
(imported comment written by SystemAdmin)
Danny,
Thanks. I appreciate you taking a look. Trend is a major PITA to upgrade if you don’t do it just right. Knowing the exact version numbers would be very helpful. Have you been able to determine if pulling the file version is feasible?