Client Log "-23 err_THREAD_EXCEPTION"

Hi All,

how can fix this issue,

I am getting error in client log file on RHEL 5 (64 bit) machine

-23 err_THREAD_EXCEPTION Informational error should not see in production


With an actual exception/crash, that’s probably more than what the forum volunteers can help with. Suggest you should open a PMR with IBM support to collect debug data and crash dumps specific to your issue.

This is the error I am getting,

RegisterOnce: Attempting secure registration with '
At 13:24:15 -0500 -
Unrestricted mode
Configuring listener without wake-on-lan
Registered with url 'https://xx.xx.xx.xx:52311/cgi-bin/bfenterprise/clientregister.exe?RequestType=RegisterMe60&ClientVersion=
Registration Server version , Relay version
Relay does not require authentication.
Client has an AuthenticationCertificate
Relay selected: xx_xx_xx_xx. at: xx.xx.xx.xx:52311 on: IPV4 (Using setting IPV4ThenIPV6)
At 13:24:18 -0500 -
PollForCommands: Requesting commands
PollForCommands: GetURL failed

But PORT 52311 are open to RELAY machines