We setup a local relay server and configrate it to 2 main relay servers by ClientSettings.reg file.
Then, we install a BES client on another server and configrate it to local relay, but we got the failed log below. Pls kindly help me and give me some advice to do next.
At 14:50:03 +0800 -
RegisterOnce: Attempting to register with ‘http://local relay server:52311/cgi-bin/bfenterprise/clientregister.exe?RequestType=RegisterMe&ClientVersion=6.0.12.5&Body=0&SequenceNumber=3297&MinRelayVersion=6.0.0.0&MinHops=1&MaxHops=1’
Did you use the clientsettings.reg or clientsettings.cfg?
The “GetURL failed” error basically means that the agent can’t connect to the relay at that address. This would happen if the relay was not installed or not functioning properly (and based on the fact that you can’t connect with telnet and the fact that you don’t see the relay installed, it sounds like this is the case).
BigFix Relays are installed with a Task on the BES Support site… Have you installed a relay on any computers yet?
Relay server is ok. But the client can’t post succesfully according to this information. Can you give me some advice? The service of Client is started. And the Reg file is also correct and pointed to the relay server.
If it’s a network issue, you’ll probably see some errors doing this. The telnet is successful if the command screen goes blank, hit q-enter to exit. If the telnet is successful, then the problem could be farther upstream if no agents are able to use this BES Relay.
Thanks for your answer. This problem was solved after I restarted the services both in Relay and Client. Now, they works. I think the problem is no valid agents service on BES Relay.