Checking that Linux client is reporting to server successfully

Usage and Config Platform
1

Hello,

I’m currently running ubuntu 14.04 and recently have had access to VPN systems disabled because my laptop hasn’t reported in for 30 days. Is there a way to check that the client is successfully reporting?

I’ve been looking in
/var/opt/BESClient/__BESData/_Global/Logs/*.log

and found this

RegisterOnce: Attempting secure registration with 'https://9.173.69.11:52311/cgi-bin/bfenterprise/clientregister.exe?RequestType=RegisterMe60&ClientVersion=9.2.7.53&Body=15759509&SequenceNumber=749&MinRelayVersion=6.0.0.0&CanHandleMVPings=1&Root=http://ibmbfsrvemea.ibm.com%3A52311&AdapterInfo=44-85-00-a5-03-6b_192.168.1.0%2F24_192.168.1.8_0&AdapterIpv6=44-85-00-a5-03-6b^fe80%3A%3A4685%3Aff%3Afea5%3A36b%2F64_0’
At 06:27:26 +0000 -
RegisterOnce: GetURL failed - General transport failure. - socket timeout error - registration url - http://9.173.69.11:52311/cgi-bin/bfenterprise/clientregister.exe?RequestType=RegisterMe60&ClientVersion=9.2.7.53&Body=15759509&SequenceNumber=749&MinRelayVersion=6.0.0.0&CanHandleMVPings=1&Root=http://ibmbfsrvemea.ibm.com%3A52311&AdapterInfo=44-85-00-a5-03-6b_192.168.1.0%2F24_192.168.1.8_0&AdapterIpv6=44-85-00-a5-03-6b^fe80%3A%3A4685%3Aff%3Afea5%3A36b%2F64_0

but pasting those into a browser gives no error - and I get this response

Success
15759509
1
52311
9.2.8.74
0
0
0
No WakeOnLAN adapter selected.

(if I remove the sequence number url parameter ). Is this what I should be checking? Is there anything else in the logs or any debug which I should look for to indicate repoing was successful?

Thanks

Mike

2

check for “Report posted successfully” if its there in log, you can expect client communicated with server that time & posted report to server.

As far as mentioned error concern you need to telnet on port no 52311 with mentioned server & also check for network connectivity. if telnet is happening you need to sync with your BIGFIX admin.

3

This is the whole log for the latest sync

RegisterOnce: Attempting secure registration with 'https://9.173.69.11:52311/cgi-bin/bfenterprise/clientregister.exe?RequestType=RegisterMe60&ClientVersion=9.2.7.53&Body=15759509&SequenceNumber=755&MinRelayVersion=6.0.0.0&CanHandleMVPings=1&MinHops=5&MaxHops=5&Root=http://ibmbfsrvemea.ibm.com%3A52311&AdapterInfo=50-7b-9d-f2-96-91_9.173.6.0%2F25_9.173.6.60_0&AdapterInfo=44-85-00-a5-03-6b_9.233.208.0%2F23_9.233.208.149_0&AdapterIpv6=50-7b-9d-f2-96-91^fe80%3A%3A527b%3A9dff%3Afef2%3A9691%2F64_0&AdapterIpv6=44-85-00-a5-03-6b^fe80%3A%3A4685%3Aff%3Afea5%3A36b%2F64_0’
Server time is greater than expected. Increasing apparent server time by 02:00:03.273
Unrestricted mode
Configuring listener without wake-on-lan
Registered with url 'https://9.173.69.11:52311/cgi-bin/bfenterprise/clientregister.exe?RequestType=RegisterMe60&ClientVersion=9.2.7.53&Body=15759509&SequenceNumber=755&MinRelayVersion=6.0.0.0&CanHandleMVPings=1&MinHops=5&MaxHops=5&Root=http://ibmbfsrvemea.ibm.com%3A52311&AdapterInfo=50-7b-9d-f2-96-91_9.173.6.0%2F25_9.173.6.60_0&AdapterInfo=44-85-00-a5-03-6b_9.233.208.0%2F23_9.233.208.149_0&AdapterIpv6=50-7b-9d-f2-96-91^fe80%3A%3A527b%3A9dff%3Afef2%3A9691%2F64_0&AdapterIpv6=44-85-00-a5-03-6b^fe80%3A%3A4685%3Aff%3Afea5%3A36b%2F64_0’
Registration Server version 9.2.8.74 , Relay version 9.2.8.74
Relay does not require authentication.
Client has an AuthenticationCertificate
…
At 13:26:35 +0000 -
Report posted successfully

But it does say report is posted. Just out of interest - also in the log is several entries like this

Successful Synchronization with site ‘opsite117’ (version 216534) - 'http://abc.com:52311/cgi-bin/bfgather.exe/opsite117’
At 13:25:40 +0000 -
Successful Synchronization with site ‘opsite121’ (version 394286) - 'http://abc.com:52311/cgi-bin/bfgather.exe/opsite121’
Successful Synchronization with site ‘opsite142’ (version 216534) - ‘http://abc.com:52311/cgi-bin/bfgather.exe/opsite142’

what is happening during this? It it syncing information to other systems?

4

Its just client syncing available sites from root server, its client’s normal behavior. Opsite stands for operator sites & 117, 121 & 142 are their site numbers under which they take action on clients.