Can't get rid of site file

Usage and Config Platform
1

Hello,

I added a file to my custom site using the “Add Files to site” option a while ago and I’m trying now to get rid of it. The problem is I don’t see the file in my list of files that are available to remove if I choose that option again.

I’ve tried manually deleting the file from the site in wwwrootbes but it still makes its way down to the endpoints.

I’ve tried doing a gather reset to no avail by following this:
https://www-01.ibm.com/support/docview.wss?uid=swg21697473

But when the site regenerates the file is there again.

What am I missing, and how can I squash this file once and for all? Thanks.

2

Hello-- I’ve had this problem once before and I had to delete the files on the relays as well. Can you try this?

https://www-01.ibm.com/support/docview.wss?uid=swg21668058

3

Never encountered that one, you may need to open a PMR to look at manual databse updates.
If you’re willing to take some risk, I’d try adding a file of the same name to the site, let it update,and then trying to delete the new file.

1 Like
4

This worked. Thanks Jason.