Cannot install iOS profile using supplied URL - error 401

Usage and Config MDM
1

(imported topic written by EliShapurov)

Hello,

I configured the iOS extender and did all certificate part. I used a self signed certificate for configuration.

The problem is that when I access the url (https://bigfixserver/) from Safari I got:

  1. “Add your organization’s certificate” - works ok.

  2. “Enroll your device” - failing with error 401 : "A transaction with server https://bigfixserver/profile has failed with the status 401.

However, if I download the IBM Mobility client from AppStore and use it for configuration - everything is working ok, and all profiles are correctly installed.

Do you have an idea - what can be wrong ?

Thank you.

2

(imported comment written by BenKus)

Hi…

Did you enable the “Not Blocking Jailbroken Devices” Fixlet? If so, you will also disable the ability to enroll outside the app… The reason for this is that the app is responsible for detecting jailbroken devices… (In the Fixlet there is a warning note that the web enrollment won’t work if you enable this function)…

Ben