Can bigfix integrate a romotecontrol function

(imported topic written by bigbao91)

i have been used bigfix for one more years . i have a romote task using ultravnc.but it dosnt work well .window firewall and other firewalls allways block the port of vnc.although i can use a task to open the ports ,it work slow because it need time to

work maybe restart the machine. ultravnc also use lots of cpu time and bandwidth comparing other remotecontrol softwares.

Dose bigfix company got any other substuting remotecotrol solutions for example using the ports which bigfix clients is using.

(imported comment written by BenKus)

Hi bigbao,

BigFix has a Fixlet site that integrates with Remote Assistance and Remote Desktop that is built into Windows XP and aboveā€¦ See http://support.bigfix.com/product/documents/BigFixRemoteDesktopGuide-v1.pdf for more information. Contact your sales person/partner for information on this Fixlet site.

Ben