Hi all,
I’m trying to fetch the status of an action after every 10 seconds using bigfix REST API. The thing is, before the upgrade it was running smooth and it used to work, but after the upgrade, the API sometimes return 401 error.
Is anyone familiar with this issue? How I can troubleshoot it?
Please check BigFix root server service status if its going in hung state. Additionally check if you are getting results by “Bigfixserver:52311/api/help”
Check the resouce utlization on the machine. Might be a chance the VM is highly utilized and not able to authenticate.
HTTP 401 ("Unauthorized") means your authentication has failed. This often comes due to an expired authentication token. You might need to check details of how you log in, how long your access token is valid, and for how long you are reusing the token. You may need to periodically refresh your token if you are using long-lived REST API sessions. This can be highly dependent upon your authentication backend and configured session timeouts.