BigFix Upgrade from 9.5.12 to 10.0.0

ashwani.singh · February 18, 2021, 9:34am

Hi All,

Getting error while upgrading the Bigfix server from 9.5.12 to 10.0.0 , First popup for bigfixserver.msi path after providing the temp folder path while it is getting exact when setup is run…

vk.khurava · February 18, 2021, 11:12am

follow below steps & problem should be resolved.

Find below path
HKEY_CLASSES_ROOT\Installer\Products
Export (backup) & Delete any entry which related to IBM BigFix Server.
Start your process again & you should not be seeing that error again.

ashwani.singh · February 19, 2021, 6:10am

Thanks, Will try and update…

ashwani.singh · February 22, 2021, 8:07am

Issue has been resolved…
By below steps…

Browse to [HKEY_CLASSES_ROOT\Installer\UpgradeCodes] and search for the string
Remove the entry of above search string…from HKEY_CLASSES_ROOT\Installer\UpgradeCodes