Bigfix Server install fails - Missing Masthead

Hi Folks,

I am install BigFix clean on a new server. I understood running the server install would ask me for my licence files, then create my masthead. But then I run BigFix-BES-Server-9.5.2.56.exe it tell me there is no Masthead in the install directory, and exits.

What am I doing wrong? It must surely be something simple.

Thanks,
Robin.

Only going from memory here but maybe you need to use the installation generator.
Download it from here

That’s what I thought I had. That link has install generator, and it links to BigFix-BES-Server-9.5.2.exe which is what I have downloaded.

I don’t see anything else on the linked web page that looks likely

Hi,

If I understand correctly, you have already generate the BES Installer. Please go to below path to proceed with server installation because I can see the license.crt and license.pvk file.

C:\Program Files (x86)\BigFix Enterprise\BES Installers

There’s two different files and links

Installation generator which is

http://software.bigfix.com/download/bes/95/BigFix-BES-9.5.2.56.exe

And the server exe which is

http://software.bigfix.com/download/bes/95/BigFix-BES-Server-9.5.2.56.exe

No need to download server setup file again. It is there under provided location in my previous response.

That was it. filename blindness. I don’t know how but I kept ending up with the Server one.

Thanks for pointing it out. Looking good now.

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