We can not find the documentation for Bigfix firewall exception for the internet. I remembered there was a list for these fqdn.
Thanks.
I found these articles, please review.
URLs to add in the firewall exception list using restricted internet access
I would also recommend this KB article: BigFix Network Traffic Guide
Pay particular attention to communications that occur at the top of the diagram which are labeled with “E”.
This lists more details that may be needed to properly configure your firewall, such as Ports, Protocols, traffic sources, etc.
I also found it before. But could this represent official documentation? Can it be found in something like in HCL Bigfix 11 documentation? like in Network configuration requirements
As far as I can determine the details you seek are present only in the HCL Knowledge Base.
I’m not sure there is such an “Official Documentation” article; technically, the required Internet sites are “None”, since one could use the Airgap Tool to sync site content and patches. The Traffic Guide / Network Configuration Requirements are more about what is required between your BigFix Server, Relays, and Clients, as those are not optional.
@Aram may be able to shed some light on whether we could publish such an article, but I’d expect the safest thing for site content and licenses is to just allow *.bigfix.com at your Proxy server for the root. That would allow for continued operation regardless of where we move services.
Here’s another link that may be useful depending on the use cases of interest (this one is focused on the URLs associated with BigFix Patch): BigFix Patch required proxy information - Customer Support
And a related topic with a nice session relevance query example that can help extract more details based on sites subscribed within your environment: Listing of Internet URLs to assist with configuring firewalls, proxies, etc
For some reason, I think bearandy is looking for “Official” documentation.
Thanks for raising this.
The knowledgebase articles are a form of documentation (BigFix has several forms of documentation), and also “official” (i.e. published by HCL).