BigFix root server URL is giving “404: Not Found”

Usage and Config Platform
1

What could cause the BigFix root server to give a “404: Not Found” error?

2

What URL are you hitting to get this?

3

I have tried using IP, only to receive the same result.

4

I don’t think the root server has a default document (such as index.html). You would need to specify the path and file you are trying to reach.

If you’re just trying to hit https://rootserver:52311 in a browser then…don’t do that.

5

To elaborate further, if you are trying to test whether the Server/Relay is alive (perhaps for an up/down detector or load balancer frontend) you could use this URL (which is Case Sensitive)

https://root-server.domain.com:52311/cgi-bin/bfenterprise/clientregister.exe?RequestType=Version

This should return an HTML response containing something like

ClientRegister
Version 9.5.11.191
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