BigFix Remote Control Function in Mac OSX

Good Morning Guys,

is there an easy way to remote control the Mac OSX platform?
as I know that, it required the broker server. User from target agent need to insert the dedicated code from an administrator, however, most of the remote supporting case will be for our management level users, and they will not know how to receive the code and insert it.

Here are my questions, is there any way to build up the remote control session in an easier way? e.g. pop out “yes/no” windows for them to accept the connection?

thanks!!