BigFix Mac Client Uninstall Question

Usage and Config Platform
1

Hi,

I’m trying to uninstall the BigFix client (9.5.4.38) from macOS 10.12.5 using the ‘bes-uninstall.sh’ script, but get the following result:

no receipt for ‘com.bigfix.properties’ found at ‘/’

What does this mean? The return happens almost immediately.

Thanks

2

According to How do I remove the Bigfix Agent on my Mac endpoint?

In Version higher in the 9.0 you use sudo to run the uninstall script:
sudo /Library/BESAgent/BESAgent.app/Contents/MacOS/BESAgentUninstaller.sh

3

Thanks! macOS won’t let me run that command from the terminal. Even with sudo. My account is an admin.

4

That error is due to the pkgutil --forget command that’s part of the uninstall script. It can be ignored, as long as it’s not causing the script to stop at that point. It does the heavy lifting of removing the rest of the agent after that. I tested the command on 10.12.5 and it worked without error.