BigFix Inventory RedHat 8.6

[ncpeteusa]

Hello

we are running BigFix Inventory version 10.0.8. When scanning Redhat 8.6 boxes we are getting error codes 7 and 57. Older versions of Redhat for example 7.9 work fine. Is Redhat 8.6 supported by BFI? What logs could be used to get additional information?

[itsmpro92]

Have you opened a case with HCL yet? According to the docs, return code 57 is
Failure to load a scanner plugin. Possibly corrupt installation. Reinstall or upgrade the scanner

Return code 7 is not documented.

Linux scanning requires the library libstdc++.so.6. Is this present on your Redhat 8.6 box?

Look in /opt/tivoli/cit/logs for log files.

[ncpeteusa]

Thank you very much for the feedback