So…you don’t have the license.pvk file, and if you found it you don’t have the password to use it.
I’m afraid that’s not good news. The license.pvk is the private key to a certificate (license.cer) that is the source of your BigFix clients trusting your server. We (HCL) never have your private key and cannot recover it.
Do you have any working BigFix Console accounts? Was it configured to use LDAP credentials, where maybe we could add another user on the LDAP side to inherit some rights?
Basically losing the pvk is going to mean rebuilding on a new BigFix server, and migrating your clients from the old server to the new one. If you don’t have access to an operator on the old server, that complicates moving the clients a bit.
How large is the deployment? Normally I’d recommend opening a Support Incident, and that’s still definitely worthwhile to get you started, but this is a case where you may want to engage BigFix Services to help you with a forward path. We generally refrain from advertising ourselves in the Forum, I’ll be contacting you by DM.