We are interested in learning more about any integration projects that you have undertaken with the BigFix and other products. For instance: Remedy or Peregrine Asset databases, change control systems, help desk systems, etc.
We are interested in hearing about what you have done and the following info is helpful:
Name of third-party product?
Brief description of the functionality gained through the integration project(s)?
We are looking at doing this right now. We are currently evalutaing Help Desk products and would like to feed information from BigFix into the solution.
BMC Remedy and ManageEngine ServiceDesk and WebHelpDesk are three we are looking at.
This wasn’t a huge integration - but it has been very handy. We worked with Lancope and they wrote us a menu link for Stealthwatch to Big Fix web reporter. Stealthwatch does network behavior analysis with NetFlow. We use it for both network and security anomaly detection and utilization. With the tie in to Big Fix - we can drill down to a questionable system in Stealthwatch that we can then link to Big Fix to get all the details on the system. Stealthwatch mainly tracks packet source/destination, ports, data, and mac - but not username, OS, etc. We can then right mouse on the system in question within Stealthwatch which links to the computer name in Big Fix web reporter and “boom” we have all the details on that particular system. It is not a full integration into Stealthwatch. However, there is a relationship between the 2 products. Would love to see Lancope integrate more with Big Fix data. Thanks for the inquiry!