Update: I’ve opened Case CS0320430 for this.
@Aram FYI - In my current v1.3 installation, the client setting
bfivr_install_path is not present, instead the setting is called
BFIVR_InstallationPoint, so the Service uninstall fixlet, while relevant, fails on the first actionscript line. I had to create the setting manually to proceed with uninstalling v1.3.
Unfortunately, the uninstall failed to actually remove the service from the registry. The installation folder is gone, but the service definition remains.
Here is a snippet from the uninstall log:
Python path configuration:
PYTHONHOME = 'C:\Program Files (x86)\BigFix Enterprise\BFIVR’
PYTHONPATH = (not set)
program name = 'C:\Program Files (x86)\BigFix Enterprise\BFIVR\BFIVR.exe’
isolated = 0
environment = 0
user site = 0
import site = 0
sys._base_executable = 'C:\Program Files (x86)\BigFix Enterprise\BFIVR\BFIVR.exe’
sys.base_prefix = ''
sys.base_exec_prefix = ''
sys.executable = 'C:\Program Files (x86)\BigFix Enterprise\BFIVR\BFIVR.exe’
sys.prefix = ''
sys.exec_prefix = ''
sys.path = [
‘C:\Program Files (x86)\BigFix Enterprise\BFIVR\base_library.zip’,
‘C:\Program Files (x86)\BigFix Enterprise\BFIVR’,
Fatal Python error: init_fs_encoding: failed to get the Python codec of the filesystem encoding
Python runtime state: core initialized
ModuleNotFoundError: No module named ‘encodings’
Current thread 0x00004348 (most recent call first):