Our environment is continuing to expand and we want to convert an existing relay into a top-level relay and have the remaining relays communicate to it to offload our main BES server. I am not seeing any official documentation from Bigfix on this specific setup/approach so wanted to reach out here as well. I also have a case opened with support, but am awaiting feedback.
From what I’ve gathered from various forums, Relay designation is done at the client setting level so basically designate our top-level relay -> manually point that to the main BES server -> Manually point remaining relays to top-level relays. We attempted this by setting an ad-hoc relay to point to this new designated top-level relay, however we are seeing the following errors on this new child relay:
PeriodicTasks (2460) - GetExpectedVersionOfParent Error: Parent response did not contain a site version
DNS resolution is good between main BES server, top-level relay, and child relay. 52311 is opened as well as ICMP. Is there something we are missing here with implementing this?