BigFix Exit Code being None

Usage and Config Platform
1

Hello,
I recently installed the New BIgFix 9.5.3.211 on Linux with ILMT 9.2.5.1-20161021-1142. My agents (9.5.3.211 ) are running on AIX ( 6.1/7.1 All of my agent are working fine, except one server that has and exit code of None. In ILMT site is shows the same server as failing the Software Scan and uploading the scan. Any thoughts on why or how to fix the exit code None

Thanks,
David A.

2

The question needs to be formed better.

The exit code is specific to an action, and not all actions have an exit code so this could be correct.

Is this to a specific product or fixlet or action?

3

Hello,
Thank you for that. Still learning BigFix, It looks to be the Action:

This action’s source is the Task “Upload Software Scan Results” in the “IBM License Reporting (ILMT) v9” site.
all but one has the Exit Code of None. Which in result reports as failed to upload Scan results in ILMT

4

If the action either did not have a “wait/run” etc command in it or it failed prior to hitting those commands then it will not have an exit code.

Exit codes are only for the results of running an external program.

5

See if the software scan even ran by going to the Initiate Software Scan action, finding the computer in the list and then double clicking on it to see the action results (the “show action info” option). Did all the statements in the action run successfully?

You can also check the “software scan status” analysis and see the results of the scan for that particular machine.

Finally, does the BigFix client log for that one machine have anything in it that might identify what, if anything, happened?

–Mark

6

Thank you! I have check the Analysis and saw that it has a return code of 125. It looks to be “Memory allocation failed” I have plenty of memory and Paging Space. Wondering if this is has to do with ulimits or something eles. Thoughts?

7

I’d simply try running the software scan again and see what happens. Also, make sure the scan isn’t scanning large folders unnecessarily. Exclude folders from scans using the “Add Excluded Directories” task.

–Mark