BigFix does not want to patch

Usage and Config Patch
1

Hello,

I’m seeing a strange issue on two similar RHEL 6 servers and same BigFix action/baseline, however:

Server A -> action failed
Server B -> action completed

Server A logs:

grep “Not Relevant” /var/opt/BESClient/__BESData/__Global/Logs/20200426.log
Not Relevant - RHSA-2020:0726 - Sudo Security Update - Red Hat Enterprise Linux 6
########################################################

However, if I go the console, RHSA-2020:0726 is still there available to Server A.

Anyone can understand why BigFix would mark RHSA-2020:0726 as “Not Relevant” despite the fact that the console still shows the same RHSA applicable to Server A?

Thanks in advance.

2

screenshot
screenshot1323×269 83.9 KB

3

Get some more details in that area of the logs. The Action gets the same title as the Fixlet, so you’ll need to determine (by ID) whether this is reporting “Not Relevant” for the action, or for the fixlet. Likely the action is becoming “not relevant” after it executes once.

4

I’m attaching the whole log.

PART I:

Current Date: April 26, 2020
Client version 9.5.13.130 built for RedHat 6 x86_64 running on sysname:Linux release:2.6.32-754.25.1.el6.x86_64 arch:x86_64
Current Balance Settings: Use CPU: True Entitlement: 0 WorkIdle: 10 SleepIdle: 480
Locale: LC_ALL="" LC_CTYPE="" LC_MESSAGES="" LANG="en_US.UTF-8"
ICU 54.1 init status: SUCCESS
Agent internal character set: UTF-8
ICU report character set: UTF-8 - Transcoding Disabled
ICU fxf character set: windows-1252 (Latin 1 / Western European) - Transcoding Enabled
ICU local character set: UTF-8 - Transcoding Disabled
At 00:00:19 -0400 -
Report posted successfully
At 00:00:23 -0400 -
ActionLogMessage: (action:2119694) Action signature verified for Execution
ActionLogMessage: (action:2119694) starting group action
ActionLogMessage: (action:2119694) starting sub action
At 00:00:24 -0400 -
DownloadPing command received (ID=2119705)
At 00:00:24 -0400 - actionsite (http://besmaster…net:52311/cgi-bin/bfgather.exe/actionsite)
Command succeeded parameter “cwd” = “/var/opt/BESClient/EDRDeployData/” (group:2119694,action:2119695)
Command succeeded parameter “outputfile” = “/var/opt/BESClient/EDRDeployData//MultiPkgInstall.txt” (group:2119694,action:2119695)
Command succeeded parameter “flag” = “/var/opt/BESClient/EDRDeployData// Custom Unix Content-MultiPkgInstallFlag.txt” (group:2119694,action:2119695)
Command started - wait “/bin/bash” -c “mkdir -p ‘/var/opt/BESClient/EDRDeployData/’” (group:2119694,action:2119695)
Command succeeded (Exit Code=0) wait “/bin/bash” -c “mkdir -p ‘/var/opt/BESClient/EDRDeployData/’” (group:2119694,action:2119695)
Command started - wait “/bin/bash” -c “cat /dev/null > ‘/var/opt/BESClient/EDRDeployData//MultiPkgInstall.txt’” (group:2119694,action:2119695)
Command succeeded (Exit Code=0) wait “/bin/bash” -c “cat /dev/null > ‘/var/opt/BESClient/EDRDeployData//MultiPkgInstall.txt’” (group:2119694,action:2119695)
Command started - wait “/bin/bash” -c “echo Sun, 26 Apr 2020 00:02:24 -0400 > ‘/var/opt/BESClient/EDRDeployData// Custom Unix Content-MultiPkgInstallFlag.txt’” (group:2119694,action:2119695)
Command succeeded (Exit Code=0) wait “/bin/bash” -c “echo Sun, 26 Apr 2020 00:02:24 -0400 > ‘/var/opt/BESClient/EDRDeployData// Custom Unix Content-MultiPkgInstallFlag.txt’” (group:2119694,action:2119695)
At 00:00:24 -0400 -
ActionLogMessage: (group:2119694,action2119695) ending sub action
At 00:00:25 -0400 -
Starting PrefetchPlugIn ‘execute prefetch plug-in’ “/bin/bash” -c “chmod +x ‘{parameter “rhelclient”}’” (action 2119703)
execute prefetch plug-in command completed. It took 1 seconds.
Starting PrefetchPlugIn ‘execute prefetch plug-in’ “/bin/bash” -c “mkdir -p ‘{parameter “EDR_DeployDataDir”}’” (action 2119703)
execute prefetch plug-in command completed. It took 1 seconds.
ActionLogMessage: (group:2119694,action2119703) Non-Distributed - DownloadsAvailable
ActionLogMessage: (action:2119694) Action signature verified for Execution
ActionLogMessage: (action:2119694) starting sub action
At 00:00:25 -0400 - actionsite (http://besmaster…net:52311/cgi-bin/bfgather.exe/actionsite)
Command succeeded parameter “debug_level” = “20” (group:2119694,action:2119703)
Command succeeded parameter “timeout_setting” = “60” (group:2119694,action:2119703)
Command succeeded parameter “sitefolder” = “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools” (group:2119694,action:2119703)
Command succeeded parameter “rhelclient_name” = “redhat-client-x64” (group:2119694,action:2119703)
Command succeeded parameter “rhelclient_source” = “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/redhat-client-x64” (group:2119694,action:2119703)
Command succeeded parameter “rhelclient_folder” = “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools” (group:2119694,action:2119703)
Command succeeded parameter “rhelclient” = “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/redhat-client-x64” (group:2119694,action:2119703)
Command succeeded parameter “yumplugin_config” = “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/yum-rhsmplugin.conf” (group:2119694,action:2119703)
Command succeeded parameter “yumplugin” = “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/yum-rhsmplugin.py” (group:2119694,action:2119703)
Command succeeded parameter “EDR_DeployDataDir” = “/var/opt/BESClient/EDRDeployData/” (group:2119694,action:2119703)
Command succeeded parameter “cwd” = “/var/opt/BESClient/EDRDeployData/” (group:2119694,action:2119703)
Command succeeded parameter “fixletid” = “2119703” (group:2119694,action:2119703)
Command succeeded parameter “EDR_Log” = “/var/opt/BESClient/EDRDeployData//EDR_DeploymentResults.txt” (group:2119694,action:2119703)
Command succeeded parameter “EDR_RepoList” = “/var/opt/BESClient/EDRDeployData//EDR_RepoList_2119703” (group:2119694,action:2119703)
Command succeeded parameter “EDR_ExitCode” = “/var/opt/BESClient/EDRDeployData//EDR_ExitCode_2119703” (group:2119694,action:2119703)
Command succeeded parameter “EDR_YumFolder” = “/var/opt/BESClient/rhsmyum” (group:2119694,action:2119703)
Command succeeded parameter “EDR_Yumconfig” = “/var/opt/BESClient/EDRDeployData//EDR_Yumconfig_2119703” (group:2119694,action:2119703)
Command succeeded parameter “EDR_RepomdRequest” = “/var/opt/BESClient/EDRDeployData//EDR_RepomdRequest_2119703” (group:2119694,action:2119703)
Command succeeded parameter “EDR_RepomdMapping” = “/var/opt/BESClient/EDRDeployData//EDR_RepomdMapping_2119703” (group:2119694,action:2119703)
Command succeeded parameter “EDR_RepoRefresh” = “/var/opt/BESClient/EDRDeployData//EDR_RepoRefresh_2119703” (group:2119694,action:2119703)
Command succeeded parameter “EDR_MetadataRequest” = “/var/opt/BESClient/EDRDeployData//EDR_MetadataRequest_2119703” (group:2119694,action:2119703)
Command succeeded parameter “EDR_MetadataMapping” = “/var/opt/BESClient/EDRDeployData//EDR_MetadataMapping_2119703” (group:2119694,action:2119703)
Command succeeded parameter “EDR_PkgRequest” = “/var/opt/BESClient/EDRDeployData//EDR_PkgRequest_2119703” (group:2119694,action:2119703)
Command succeeded parameter “EDR_PkgMapping” = “/var/opt/BESClient/EDRDeployData//EDR_PkgMapping_2119703” (group:2119694,action:2119703)
Command succeeded parameter “t0” = “sudo-1.8.6p3-29.el6_10.3.x86_64” (group:2119694,action:2119703)
Command succeeded parameter “t1” = “” (group:2119694,action:2119703)
Command succeeded parameter “t2” = “” (group:2119694,action:2119703)
Command succeeded parameter “packages” = "sudo-1.8.6p3-29.el6_10.3.x86_64 " (group:2119694,action:2119703)
Command succeeded parameter “outputfile” = “/var/opt/BESClient/EDRDeployData//MultiPkgInstall.txt” (group:2119694,action:2119703)
Command succeeded parameter “flag” = “/var/opt/BESClient/EDRDeployData// Custom Unix Content-MultiPkgInstallFlag.txt” (group:2119694,action:2119703)
Command succeeded parameter “expire_timestamp” = “Sun, 26 Apr 2020 00:02:24 -0400” (group:2119694,action:2119703)
Command started - wait “/bin/bash” -c “mkdir -p ‘/var/opt/BESClient/EDRDeployData/’” (group:2119694,action:2119703)
Command succeeded (Exit Code=0) wait “/bin/bash” -c “mkdir -p ‘/var/opt/BESClient/EDRDeployData/’” (group:2119694,action:2119703)
Command started - wait “/bin/bash” -c “echo sudo-1.8.6p3-29.el6_10.3.x86_64 >> ‘/var/opt/BESClient/EDRDeployData//MultiPkgInstall.txt’” (group:2119694,action:2119703)
Command succeeded (Exit Code=0) wait “/bin/bash” -c “echo sudo-1.8.6p3-29.el6_10.3.x86_64 >> ‘/var/opt/BESClient/EDRDeployData//MultiPkgInstall.txt’” (group:2119694,action:2119703)
Command started - wait “/bin/bash” -c “echo Sun, 26 Apr 2020 00:03:24 -0400 > ‘/var/opt/BESClient/EDRDeployData// Custom Unix Content-MultiPkgInstallFlag.txt’” (group:2119694,action:2119703)
At 00:00:26 -0400 - actionsite (http://besmaster…net:52311/cgi-bin/bfgather.exe/actionsite)
Command succeeded (Exit Code=0) wait “/bin/bash” -c “echo Sun, 26 Apr 2020 00:03:24 -0400 > ‘/var/opt/BESClient/EDRDeployData// Custom Unix Content-MultiPkgInstallFlag.txt’” (group:2119694,action:2119703)
At 00:00:26 -0400 -
ActionLogMessage: (group:2119694,action2119703) ending sub action
Starting PrefetchPlugIn ‘execute prefetch plug-in’ “/bin/bash” -c “chmod +x ‘{parameter “rhelclient”}’” (action 2119704)
execute prefetch plug-in command completed. It took 1 seconds.
Starting PrefetchPlugIn ‘execute prefetch plug-in’ “/bin/bash” -c “mkdir -p ‘{parameter “EDR_DeployDataDir”}’” (action 2119704)
execute prefetch plug-in command completed. It took 1 seconds.
ActionLogMessage: (group:2119694,action2119704) Non-Distributed - DownloadsAvailable
ActionLogMessage: (action:2119694) Action signature verified for Execution
ActionLogMessage: (action:2119694) starting sub action
At 00:00:27 -0400 - actionsite (http://besmaster…net:52311/cgi-bin/bfgather.exe/actionsite)
Command succeeded parameter “debug_level” = “20” (group:2119694,action:2119704)
Command succeeded parameter “timeout_setting” = “60” (group:2119694,action:2119704)
Command succeeded parameter “sitefolder” = “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools” (group:2119694,action:2119704)
Command succeeded parameter “rhelclient_name” = “redhat-client-x64” (group:2119694,action:2119704)
Command succeeded parameter “rhelclient_source” = “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/redhat-client-x64” (group:2119694,action:2119704)
Command succeeded parameter “rhelclient_folder” = “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools” (group:2119694,action:2119704)
Command succeeded parameter “rhelclient” = “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/redhat-client-x64” (group:2119694,action:2119704)
Command succeeded parameter “yumplugin_config” = “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/yum-rhsmplugin.conf” (group:2119694,action:2119704)
Command succeeded parameter “yumplugin” = “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/yum-rhsmplugin.py” (group:2119694,action:2119704)
Command succeeded parameter “EDR_DeployDataDir” = “/var/opt/BESClient/EDRDeployData/” (group:2119694,action:2119704)
Command succeeded parameter “cwd” = “/var/opt/BESClient/EDRDeployData/” (group:2119694,action:2119704)
Command succeeded parameter “fixletid” = “2119704” (group:2119694,action:2119704)
Command succeeded parameter “EDR_Log” = “/var/opt/BESClient/EDRDeployData//EDR_DeploymentResults.txt” (group:2119694,action:2119704)
Command succeeded parameter “EDR_RepoList” = “/var/opt/BESClient/EDRDeployData//EDR_RepoList_2119704” (group:2119694,action:2119704)
Command succeeded parameter “EDR_ExitCode” = “/var/opt/BESClient/EDRDeployData//EDR_ExitCode_2119704” (group:2119694,action:2119704)
Command succeeded parameter “EDR_YumFolder” = “/var/opt/BESClient/rhsmyum” (group:2119694,action:2119704)
Command succeeded parameter “EDR_Yumconfig” = “/var/opt/BESClient/EDRDeployData//EDR_Yumconfig_2119704” (group:2119694,action:2119704)
Command succeeded parameter “EDR_RepomdRequest” = “/var/opt/BESClient/EDRDeployData//EDR_RepomdRequest_2119704” (group:2119694,action:2119704)
Command succeeded parameter “EDR_RepomdMapping” = “/var/opt/BESClient/EDRDeployData//EDR_RepomdMapping_2119704” (group:2119694,action:2119704)
Command succeeded parameter “EDR_RepoRefresh” = “/var/opt/BESClient/EDRDeployData//EDR_RepoRefresh_2119704” (group:2119694,action:2119704)
Command succeeded parameter “EDR_MetadataRequest” = “/var/opt/BESClient/EDRDeployData//EDR_MetadataRequest_2119704” (group:2119694,action:2119704)
Command succeeded parameter “EDR_MetadataMapping” = “/var/opt/BESClient/EDRDeployData//EDR_MetadataMapping_2119704” (group:2119694,action:2119704)
Command succeeded parameter “EDR_PkgRequest” = “/var/opt/BESClient/EDRDeployData//EDR_PkgRequest_2119704” (group:2119694,action:2119704)
Command succeeded parameter “EDR_PkgMapping” = “/var/opt/BESClient/EDRDeployData//EDR_PkgMapping_2119704” (group:2119694,action:2119704)
Command succeeded parameter “t0” = “kernel-2.6.32-754.28.1.el6.x86_64” (group:2119694,action:2119704)
Command succeeded parameter “t1” = “” (group:2119694,action:2119704)
Command succeeded parameter “t2” = “” (group:2119694,action:2119704)
Command succeeded parameter “t3” = “” (group:2119694,action:2119704)
Command succeeded parameter “t4” = “” (group:2119694,action:2119704)
Command succeeded parameter “t5” = “” (group:2119694,action:2119704)
Command succeeded parameter “t6” = “” (group:2119694,action:2119704)
Command succeeded parameter “t7” = “kernel-firmware-2.6.32-754.28.1.el6.noarch” (group:2119694,action:2119704)
Command succeeded parameter “t8” = “kernel-headers-2.6.32-754.28.1.el6.x86_64” (group:2119694,action:2119704)
Command succeeded parameter “t9” = “” (group:2119694,action:2119704)
Command succeeded parameter “t10” = “” (group:2119694,action:2119704)
Command succeeded parameter “packages” = "kernel-2.6.32-754.28.1.el6.x86_64 kernel-firmware-2.6.32-754.28.1.el6.noarch kernel-headers-2.6.32-754.28.1.el6.x86_64 " (group:2119694,action:2119704)
Command succeeded parameter “empty_packages” = “false” (group:2119694,action:2119704)
Command succeeded parameter “outputfile” = “/var/opt/BESClient/EDRDeployData//MultiPkgInstall.txt” (group:2119694,action:2119704)
Command succeeded parameter “flag” = “/var/opt/BESClient/EDRDeployData// Custom Unix Content-MultiPkgInstallFlag.txt” (group:2119694,action:2119704)
Command succeeded parameter “expire_timestamp” = “Sun, 26 Apr 2020 00:03:24 -0400” (group:2119694,action:2119704)
Command started - wait “/bin/bash” -c “mkdir -p ‘/var/opt/BESClient/EDRDeployData/’” (group:2119694,action:2119704)
Command succeeded (Exit Code=0) wait “/bin/bash” -c “mkdir -p ‘/var/opt/BESClient/EDRDeployData/’” (group:2119694,action:2119704)
Command started - wait “/bin/bash” -c "echo kernel-2.6.32-754.28.1.el6.x86_64 kernel-firmware-2.6.32-754.28.1.el6.noarch kernel-headers-2.6.32-754.28.1.el6.x86_64 >> '/var/opt/BESClient/EDRDeployData/

5

PART II:

/MultiPkgInstall.txt’" (group:2119694,action:2119704)
Command succeeded (Exit Code=0) wait “/bin/bash” -c “echo kernel-2.6.32-754.28.1.el6.x86_64 kernel-firmware-2.6.32-754.28.1.el6.noarch kernel-headers-2.6.32-754.28.1.el6.x86_64 >> ‘/var/opt/BESClient/EDRDeployData//MultiPkgInstall.txt’” (group:2119694,action:2119704)
Command succeeded action requires restart (group:2119694,action:2119704)
At 00:00:27 -0400 -
ActionLogMessage: (group:2119694,action2119704) ending sub action
At 00:00:28 -0400 -
Starting PrefetchPlugIn ‘execute prefetch plug-in’ “/bin/bash” -c “chmod +x ‘{parameter “rhelclient”}’” (action 2119705)
execute prefetch plug-in command completed. It took 1 seconds.
Starting PrefetchPlugIn ‘execute prefetch plug-in’ “/bin/bash” -c “mkdir -p ‘{parameter “EDR_DeployDataDir”}’” (action 2119705)
execute prefetch plug-in command completed. It took 1 seconds.
DownloadsAvailable: checking for ‘http://10.92.158.21:52311/bfmirror/downloads/2119705/0’
DownloadsAvailable: true (action id 2119705)
ActionLogMessage: (group:2119694,action2119705) Non-Distributed - DownloadsAvailable
ActionLogMessage: (group:2119694,action2119705) Submitting download request
ActionLogMessage: (group:2119694,action2119705) Download url: ‘RHSMProtocol://get.repo.list.content/server/6/x86_64’
Starting PrefetchPlugIn ‘execute prefetch plug-in’ “/bin/bash” -c “chmod +x ‘{parameter “rhelclient”}’” (action 2119705)
execute prefetch plug-in command completed. It took 1 seconds.
Starting PrefetchPlugIn ‘execute prefetch plug-in’ “/bin/bash” -c “mkdir -p ‘{parameter “EDR_DeployDataDir”}’” (action 2119705)
execute prefetch plug-in command completed. It took 1 seconds.
Starting PrefetchPlugIn ‘execute prefetch plug-in’ “/bin/bash” -c “cp -f ‘{download folder}’/repolist.json ‘{parameter “EDR_RepoList”}’” (action 2119705)
execute prefetch plug-in command completed. It took 1 seconds.
Starting PrefetchPlugIn ‘execute prefetch plug-in’ “/bin/bash” -c "TMPDIR=’{parameter “rhelclient_folder”}’ ‘{parameter “rhelclient”}’ --log_level ‘{parameter “debug_level”}’ --id ‘{parameter “fixletid”}’ --exit_code_file ‘{parameter “EDR_ExitCode”}’ --log_file ‘{parameter “EDR_Log”}’ setup --repos ‘{parameter “EDR_RepoList”}’ --yumcache ‘{parameter “EDR_YumFolder”}’ --dl_requests ‘{parameter “EDR_RepomdRequest”}’ --dl_mapping ‘{parameter “EDR_RepomdMapping”}’ --yumconfig ‘{parameter “EDR_Yumconfig”}’ --yumplugin_config ‘{parameter “yumplugin_config”}’ --yumplugin ‘{parameter “yumplugin”}’ --repo_refresh ‘{parameter “EDR_RepoRefresh”}’" (action 2119705)
execute prefetch plug-in command completed. It took 1 seconds.
At 00:00:29 -0400 -
ItemizedDownloadsAvailable: true (action id 2119705)
ActionLogMessage: (group:2119694,action2119705) Non-Distributed - DownloadsAvailable
ActionLogMessage: (group:2119694,action2119705) Submitting download request
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.repo.list.content/server/6/x86_64’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9leHRyYXMvb3Mv/repodata/122b51b0133a852be01fc63e63e343c65e93dd20-primary.sqlite.bz2’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9leHRyYXMvb3Mv/repodata/26a22c0021c04ac3f8487cc7ca3cc410bc323a46-updateinfo.xml.gz’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9leHRyYXMvb3Mv/repodata/3711e0fc59ab38a143b4099323f0c0fcfd9ee492-filelists.sqlite.bz2’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9leHRyYXMvb3Mv/repodata/7a747e6dc73c3ccef57c839995d90b6ef4c76092-comps.xml’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9leHRyYXMvb3Mv/repodata/7bc3937051b7dc0ff24ab78ccfc8ff68568ca7ec-other.sqlite.bz2’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9leHRyYXMvb3Mv/repodata/repomd.xml’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9vcHRpb25hbC9vcy8=/repodata/1cfd4b0d36c69427d4bd535394dcb7875f3f9edc-comps.xml’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9vcHRpb25hbC9vcy8=/repodata/2a0dd9c633a79ad23d6344faf9896b15dba70a6b-primary.sqlite.bz2’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9vcHRpb25hbC9vcy8=/repodata/2e827c26219dc5855f2a5efd85ef782437117e6b-other.sqlite.bz2’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9vcHRpb25hbC9vcy8=/repodata/878b1e4da472eaf8abd5b7b34a921dbc5dd4eb0b-filelists.sqlite.bz2’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9vcHRpb25hbC9vcy8=/repodata/dc04922d395784515e1ee2ba564d8118cd81fa93-updateinfo.xml.gz’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9vcHRpb25hbC9vcy8=/repodata/productid’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9vcHRpb25hbC9vcy8=/repodata/repomd.xml’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9vcy8=/repodata/28422c9ac26235b5d224f2d8aadc646ebb4f750e-comps.xml’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9vcy8=/repodata/602125d90ed4bb2ec9592a242d40432952cdcf07-other.sqlite.bz2’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9vcy8=/repodata/67ff0d2c8278057606d0860fe0edf225ba09a68b-updateinfo.xml.gz’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9vcy8=/repodata/992013b64dd270a30e93bd0f150bb29f6edd1655-filelists.sqlite.bz2’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9vcy8=/repodata/d41bc6b36253e49f98b0541db08083e1ccdcaa93-primary.sqlite.bz2’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9vcy8=/repodata/productid’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9vcy8=/repodata/repomd.xml’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9yaC1jb21tb24vb3Mv/repodata/20f2c827c100d96069670b6a2f6015af1610aa4b1dc41141f2def579e5c636c7-other.sqlite.bz2’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9yaC1jb21tb24vb3Mv/repodata/3c9fc3728048aee8b1f2541b57d036a7e874c913e1ce94b3dc770ae7d9e71b4d-filelists.sqlite.bz2’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9yaC1jb21tb24vb3Mv/repodata/6329bb5a6f69ed487364deaacb73f8dc6aaedefb90aa10d4ea9c37849c16a0e4-updateinfo.xml.gz’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9yaC1jb21tb24vb3Mv/repodata/b3645e6591aaa1a42b37eff8478a7bb06b6d220915734eee097510aae556eed8-primary.sqlite.bz2’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9yaC1jb21tb24vb3Mv/repodata/repomd.xml’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9yaG4tdG9vbHMvb3Mv/repodata/4ea324e0af68ad3a4e63a8cf7378bf58f004ebba-filelists.sqlite.bz2’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9yaG4tdG9vbHMvb3Mv/repodata/729db8c8050a309851580c7c29f24973510bbc64-updateinfo.xml.gz’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9yaG4tdG9vbHMvb3Mv/repodata/910864e5c17dfb019f1758bc65505cabc5921a52-primary.sqlite.bz2’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9yaG4tdG9vbHMvb3Mv/repodata/dc9f35722ea346873c23af1f9e43b86abb5591ac-other.sqlite.bz2’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9yaG4tdG9vbHMvb3Mv/repodata/repomd.xml’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9zdXBwbGVtZW50YXJ5L29zLw==/repodata/83c0c939c2248e089959b19fcda21a58c9d85d13-filelists.sqlite.bz2’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9zdXBwbGVtZW50YXJ5L29zLw==/repodata/84cd6edf60c2c26f3a1ab9c7caf0677a176d7887-comps.xml’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9zdXBwbGVtZW50YXJ5L29zLw==/repodata/9081efc88d00f0f98833301f8ac46775404f6951-other.sqlite.bz2’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9zdXBwbGVtZW50YXJ5L29zLw==/repodata/cac501e54d614429fd46deb1509de66b3f4209e0-updateinfo.xml.gz’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9zdXBwbGVtZW50YXJ5L29zLw==/repodata/f286c02187479de8b5ee3442c5a6cac750c5f64d-primary.sqlite.bz2’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9zdXBwbGVtZW50YXJ5L29zLw==/repodata/productid’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Rpc3QvcmhlbC9zZXJ2ZXIvNi82U2VydmVyL3g4Nl82NC9zdXBwbGVtZW50YXJ5L29zLw==/repodata/repomd.xml’
ActionLogMessage: (group:2119694,action2119705) Download url: 'RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Zhc3RyYWNrL3JoZWwvc2VydmVyLzYveDg2XzY0L29wdGlvbmFsL29zLw==/repodata/523c9563b87375a890623d3cbb140ca9f86dcb90-primary.sqlite.bz2’
ActionLogMessage: (group:2119694,action2119705) Download url: ‘RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Zhc3RyYWNrL3JoZWwvc2VydmVyLzYveDg2XzY0L29wdGlvbmFsL29zLw==/repodata/9758600196b99d1973d8fd86edb8b465b0dd74c2-filelists.sqlite.bz2’
ActionLogMessage: (group:2119694,action2119705) Download url: ‘RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Zhc3RyYWNrL3JoZWwvc2VydmVyLzYveDg2XzY0L29wdGlvbmFsL29zLw==/repodata/a7117fd1f46d80d8bc6fde75de679a27bdf0f4d8-other.sqlite.bz2’
ActionLogMessage: (group:2119694,action2119705) Download url: ‘RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Zhc3RyYWNrL3JoZWwvc2VydmVyLzYveDg2XzY0L29wdGlvbmFsL29zLw==/repodata/b632ce6c5705442fd0752a9024375bf0144222d61b7530878f6799885276719b-updateinfo.xml.gz’
ActionLogMessage: (group:2119694,action2119705) Download url: ‘RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Zhc3RyYWNrL3JoZWwvc2VydmVyLzYveDg2XzY0L29wdGlvbmFsL29zLw==/repodata/fbecca9e03f6e988b833143039e9583454cc84f7-comps.xml’
ActionLogMessage: (group:2119694,action2119705) Download url: ‘RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Zhc3RyYWNrL3JoZWwvc2VydmVyLzYveDg2XzY0L29wdGlvbmFsL29zLw==/repodata/repomd.xml’
ActionLogMessage: (group:2119694,action2119705) Download url: ‘RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Zhc3RyYWNrL3JoZWwvc2VydmVyLzYveDg2XzY0L29zLw==/repodata/397dabce4718f5286f644a58355bd749bd5fef60-updateinfo.xml.gz’
ActionLogMessage: (group:2119694,action2119705) Download url: ‘RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Zhc3RyYWNrL3JoZWwvc2VydmVyLzYveDg2XzY0L29zLw==/repodata/9b6b24fe3b9e7911b784f61c388a776fb1e1ef8d-primary.sqlite.bz2’
ActionLogMessage: (group:2119694,action2119705) Download url: ‘RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Zhc3RyYWNrL3JoZWwvc2VydmVyLzYveDg2XzY0L29zLw==/repodata/9d7e817bb0e16f8ac0faea2d1930de69ddc0d12b-filelists.sqlite.bz2’
ActionLogMessage: (group:2119694,action2119705) Download url: ‘RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Zhc3RyYWNrL3JoZWwvc2VydmVyLzYveDg2XzY0L29zLw==/repodata/e1ff7f9b682453469f4067f63ca8c37a96d6f1c9-other.sqlite.bz2’
ActionLogMessage: (group:2119694,action2119705) Download url: ‘RHSMProtocol://get.file/aHR0cHM6Ly9jZG4ucmVkaGF0LmNvbS9jb250ZW50L2Zhc3RyYWNrL3JoZWwvc2VydmVyLzYveDg2XzY0L29zLw==/repodata/repomd.xml’
At 00:00:36 -0400 -
Starting PrefetchPlugIn ‘execute prefetch plug-in’ “/bin/bash” -c “chmod +x ‘{parameter “rhelclient”}’” (action 2119705)
execute prefetch plug-in command completed. It took 1 seconds.
Starting PrefetchPlugIn ‘execute prefetch plug-in’ “/bin/bash” -c “mkdir -p ‘{parameter “EDR_DeployDataDir”}’” (action 2119705)
execute prefetch plug-in command completed. It took 1 seconds.
Starting PrefetchPlugIn ‘execute prefetch plug-in’ “/bin/bash” -c “cp -f ‘{download folder}’/repolist.json ‘{parameter “EDR_RepoList”}’” (action 2119705)
execute prefetch plug-in command completed. It took 1 seconds.
Starting PrefetchPlugIn ‘execute prefetch plug-in’ “/bin/bash” -c "TMPDIR=’{parameter “rhelclient_folder”}’ ‘{parameter “rhelclient”}’ --log_level ‘{parameter “debug_level”}’ --id ‘{parameter “fixletid”}’ --exit_code_file ‘{parameter “EDR_ExitCode”}’ --log_file ‘{parameter “EDR_Log”}’ setup --repos ‘{parameter “EDR_RepoList”}’ --yumcache ‘{parameter “EDR_YumFolder”}’ --dl_requests ‘{parameter “EDR_RepomdRequest”}’ --dl_mapping ‘{parameter “EDR_RepomdMapping”}’ --yumconfig ‘{parameter “EDR_Yumconfig”}’ --yumplugin_config ‘{parameter “yumplugin_config”}’ --yumplugin ‘{parameter “yumplugin”}’ --repo_refresh ‘{parameter “EDR_RepoRefresh”}’" (action 2119705)
execute prefetch plug-in command completed. It took 1 seconds.
At 00:00:38 -0400 -
Starting PrefetchPlugIn ‘execute prefetch plug-in’ “/bin/bash” -c "TMPDIR=’{parameter “rhelclient_folder”}’ ‘{parameter “rhelclient”}’ --log_level ‘{parameter “debug_level”}’ --id ‘{parameter “fixletid”}’ --exit_code_file ‘{parameter “EDR_ExitCode”}’ --log_file ‘{parameter “EDR_Log”}’ copy_downloads --download_folder ‘{download folder}’ --dl_mapping ‘{parameter “EDR_RepomdMapping”}’" (action 2119705)
At 00:00:39 -0400 -
execute prefetch plug-in command completed. It took 1 seconds.
Starting PrefetchPlugIn ‘execute prefetch plug-in’ “/bin/bash” -c "TMPDIR=’{parameter “rhelclient_folder”}’ ‘{parameter “rhelclient”}’ --log_level ‘{parameter “debug_level”}’ --id ‘{parameter “fixletid”}’ --exit_code_file ‘{parameter “EDR_ExitCode”}’ --log_file ‘{parameter “EDR_Log”}’ request_metadata --repos ‘{parameter “EDR_RepoList”}’ --yumcache ‘{parameter “EDR_YumFolder”}’ --dl_requests ‘{parameter “EDR_MetadataRequest”}’ --dl_mapping ‘{parameter “EDR_MetadataMapping”}’ --repo_refresh ‘{parameter “EDR_RepoRefresh”}’" (action 2119705)
execute prefetch plug-in command completed. It took 1 seconds.
Starting PrefetchPlugIn ‘execute prefetch plug-in’ “/bin/bash” -c "TMPDIR=’{parameter “rhelclient_folder”}’ ‘{parameter “rhelclient”}’ --log_level ‘{parameter “debug_level”}’ --id ‘{parameter “fixletid”}’ --exit_code_file ‘{parameter “EDR_ExitCode”}’ --log_file ‘{parameter “EDR_Log”}’ lock --yumcache ‘{parameter “EDR_YumFolder”}’" (action 2119705)
execute prefetch plug-in command completed. It took 1 seconds.
Starting PrefetchPlugIn ‘execute prefetch plug-in’ “/bin/bash” -c "TMPDIR=’{parameter “rhelclient_folder”}’ ‘{parameter “rhelclient”}’ --log_level ‘{parameter “debug_level”}’ --id ‘{parameter “fixletid”}’ --exit_code_file ‘{parameter “EDR_ExitCode”}’ --log_file ‘{parameter “EDR_Log”}’ unarchive_metadata --repos ‘{parameter “EDR_RepoList”}’ --yumcache ‘{parameter “EDR_YumFolder”}’ --yumconfig ‘{parameter “EDR_Yumconfig”}’" (action 2119705)
At 00:01:39 -0400 -
‘execute prefetch plug-in’ didn’t complete within 60 seconds. Black listing plug-ins matching thename of ‘’ until agent is restarted.
ActionLogMessage: (group:2119694,action2119705) Execute prefetch plug-in taking too long to execute.
ActionLogMessage: (group:2119694,action2119705) ending sub action
At 00:01:39 -0400 - mailboxsite (http://besmaster…net:52311/cgi-bin/bfgather.exe/mailboxsite16587964)
Not Relevant - Enable the Multiple-Package Baseline Installation feature - RHEL 6 (fixlet:2119695)
At 00:01:40 -0400 -
Report posted successfully
ActionLogMessage: (action:2119694) ending group action (completed)
At 00:01:40 -0400 - mailboxsite (http://besmaster…net:52311/cgi-bin/bfgather.exe/mailboxsite16587964)
Not Relevant - (fixlet:2119694)
Not Relevant - Multiple-Package Baseline Installation - RHEL 6 - x86_64 - Server (fixlet:2119705)
At 00:01:41 -0400 -
Report posted successfully
Report posted successfully
At 00:01:42 -0400 -
IBM BigFix Restart (Force count:1) from ActionID 2119694

6

You should probably open a support incident. I’m not going to be able to read the whole log for you, I’m working from my phone.

7

Actually you lucked out, something caught my eye while scrolling

execute prefetch plug-in’ didn’t complete within 60 seconds. Black listing plug-ins matching thename

That means it’s taking longer for the machine to resolve dependencies than your plug-in timeout allows. There is a task, I think in each of the RHEL \ CentOS patching sites, to set a longer timeout. Try increasing it to 5 minutes or so and then restarting the BESClient.

8

I’m not familiar with the plug-in mechanism. Is this something to do with BigFix using let’s say ‘yum’ to resolve dependencies?

In the server in question yum does not work because of network restrictions however the “Server B” as the same restrictions and I don’t see the same timeout and patching run successfully.

Now I see a task called “Change Timeout for Prefetch Plugins” under ‘Patching Support’ which has the following:

“((value of setting “_BESClient_ActionManager_PrefetchPlugInTimeoutSeconds” of client as integer) < 1800) | True”

Is this what you are recommending that I use?

Thank you.

9

Yes, go ahead and use that.

You are using the RHSMPlugin now, perhaps your administrator configured it for you already.