BigFix Client Deployment Wizard

I’m trying to install the agent on a Windows 7 computer using the Deployment Wizard and the installation seems to get hung up on the “Waiting for setup.exe to finish.” I have left for a couple hours and returned to nothing advancing. No process is running on the targeted computer and no folders have been installed. Anyone have this issue or know of a solution? Thanks

Hello,

Can you enable logging for the deployment tool by Control+F’ing “Debug Logging:” in this doc:

http://www-01.ibm.com/support/docview.wss?uid=swg21505877

Turn that on and take a peek at the logs.

The HKLM\Software\BigFix\ClientDeploy path does not exist in the Registry Editor. I am deploying from a relay server where the console is not installed and the deployment wizard is a standalone install. Not sure if that has anything to do with it or not.