I need your help to clarify a behavior in software inventories
My goal is to check the usage of some software. As mentioned in the BigFix BFI documentation, I have set the three ‘BES Usage’ parameters and checked the ‘Application usage statistics’ box in the ‘Initiate software scan’ fixlet, but the ‘Has Usage’ column in BFI remains set to ‘No’ for a large number of software products. What’s worse is that for the same product, IBM WebSphere ‘WAS ND’ for example, it’s set to ‘No’ for some servers and ‘Yes’ for 2 or 3 others, even though the configuration is the same for all servers.
Has anyone experienced a similar problem?
I need your help to find a way to get usage of all the applications, especially for the big publishers like IBM, Oracle and Microsoft.
Thank you for your help.