Sorry for being late to the party. That’s the PMR #20949,004,000.
The telephonic person said, he is not able to find BFI 9.2.1 to 9.2.3 and the only version for support is 9.2.6.
So, I requested him to raise PMR on the same version. This is like the 2nd time I’m facing this problem.
That should be 9.2.6, sorry for the confusion!