BFGather Error 28: Timeout was reached

Usage and Config Platform
1

I recently re-setup our BigFix Server, but now when trying to gather the Sites for OS Deployment and Bare Metal Imaging and Software Distribution, it always runs into Error 28: Timeout was reached. Gathering works fine for all the other sites.

I already checked in with our firewall team, there’s nothing being held up by any of our Security Software.

I tried pushing the Timeout up to 30 Minutes, same result.

Any Ideas on what may cause this Error? I’m all out of Ideas.

I’m on Version 9.5.9.62, and trying to gather on the root server.

Here’s the Error for osimaging:

Blockquote
Id: 23 Date: Tue, 07 Aug 2018 07:56:37 +0000
Url: http://sync.bigfix.com/cgi-bin/bfgather/osimaging
Error Message: 23: GetURL failure on http://sync.bigfix.com/bfsites/osimaging_81/FileManager.js: HTTP Error 28: Timeout was reached

Thanks!

2

Try gathering over HTTPS. BES Gather error

Something in your path is likely blocking or manipulating the downloads. Could be your firewall, your proxy, your attacker, your ISP, or your government.

3

Yup, that was it, thank you so much!

Didn’t really cross my mind that enabling HTTPS would solve the problem.