I have a windows server 2016 that I’ve installed the BESClient version 9.5.12 on and it will start and enter a running state. Then about 4 seconds later, it stops. I turned on Debug logging and the last few entries are as follows:
START
Wed, 08 May 2019 16:23:54 +0000 DebugMessage AutomaticGather: None authentication used
Wed, 08 May 2019 16:23:54 +0000 DebugMessage Successful Synchronization with site ‘actionsite’ (version 66) - 'http://bigfixserver.example.com:52311/cgi-bin/bfgather.exe/actionsite’
Wed, 08 May 2019 16:23:54 +0000 SiteSynchronization: actionsite Successful Synchronization with site ‘actionsite’ (version 66) - 'http://bigfixserver.example.com:52311/cgi-bin/bfenterprise/BESGatherMirror.exe?url=http://bigfixserver.example.com:52311/cgi-bin/bfgather.exe/actionsite&Time=08May16:23:54&rand=b5387fc0&ManyVersionSha1=59129aacfb6cebbe2c52f30ef3424209f7252e82’
Wed, 08 May 2019 16:23:54 +0000 GatheringFromSite mailboxsite
Wed, 08 May 2019 16:23:54 +0000 DebugMessage Site ‘mailboxsite’ is not yet available on selected relay. Awaiting notification of availability.
Wed, 08 May 2019 16:23:54 +0000 DebugMessage AutomaticGather: None authentication used
Wed, 08 May 2019 16:23:54 +0000 DebugMessage Successful Synchronization with site ‘mailboxsite’ (version 0) - 'http://bigfixserver.example.com:52311/cgi-bin/bfgather.exe/mailboxsite1617332103’
Wed, 08 May 2019 16:23:54 +0000 SiteSynchronization: mailboxsite Successful Synchronization with site ‘mailboxsite’ (version 0) - 'bigfixserver.example.com:52311/cgi-bin/bfenterprise/BESGatherMirror.exe?url=http://bigfixserver.example.com:52311/cgi-bin/bfgather.exe/mailboxsite1617332103&Time=08May16:23:54&rand=84ffe605&ManyVersionSha1=da39a3ee5e6b4b0d3255bfef95601890afd80709’
Wed, 08 May 2019 16:23:54 +0000 DebugMessage ActiveDirectory: Refreshed Computer Information - Domain: EXAMPLE
END
Part of regular BESClient log file:
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RegisterOnce: Attempting secure registration with 'https://bigfixserver.example.com:52311/cgi-bin/bfenterprise/clientregister.exe?RequestType=RegisterMe60&ClientVersion=9.5.12.68&Body=1617332103&SequenceNumber=12&MinRelayVersion=7.1.1.0&CanHandleMVPings=1&Root=http://bigfixserver.example.com%3A52311&AdapterInfo=02-a0-a3-4f-69-48_10.137.160.0%2F21_10.137.160.18_0&AdapterIpv6=02-a0-a3-4f-69-48^fe80%3A%3Ac187%3Ad242%3A20c7%3A97b4%2F64_0’
Unrestricted mode
Configuring listener without wake-on-lan
Registered with url 'https://bigfixserver.example.com:52311/cgi-bin/bfenterprise/clientregister.exe?RequestType=RegisterMe60&ClientVersion=9.5.12.68&Body=1617332103&SequenceNumber=12&MinRelayVersion=7.1.1.0&CanHandleMVPings=1&Root=http://bigfixserver.example.com%3A52311&AdapterInfo=02-a0-a3-4f-69-48_10.137.160.0%2F21_10.137.160.18_0&AdapterIpv6=02-a0-a3-4f-69-48^fe80%3A%3Ac187%3Ad242%3A20c7%3A97b4%2F64_0’
Registration Server version 9.5.12.68 , Relay version 9.5.12.68
Relay does not require authentication.
Client has an AuthenticationCertificate
Relay selected: bigfixserver.example.com. at: 10.137.160.209:52311 on: IPV4 (Using setting IPV4ThenIPV6)
At 16:22:50 +0000 -
PollForCommands: Requesting commands
PollForCommands: commands to process: 0
Entering Service Loop.
Starting Service Loop.
A2AServer::Start().
Successful Synchronization with site ‘actionsite’ (version 66) - 'http://bigfixserver.example.com:52311/cgi-bin/bfgather.exe/actionsite’
Site ‘mailboxsite’ is not yet available on selected relay. Awaiting notification of availability.
Successful Synchronization with site ‘mailboxsite’ (version 0) - 'http://bigfixserver.example.com:52311/cgi-bin/bfgather.exe/mailboxsite1617332103’
ActiveDirectory: Refreshed Computer Information - Domain: EXAMPLE
END
The windows event viewer shows an error in the system event log that the BES Client service terminated unexpectly.
Has anyone seen this before? I’ve tried to re-install the BES Client and restart the server, but still happens.
Thanks for your assistance!
