We’ve received scattered reports of folks with a BES Agent on macOS that has stopped reporting. It was fine, then it wasn’t. We’ve not found much useful information other than, in at least one case, something seems to have shut down the client:
At 12:58:52 -0400 - Patches for Mac OS X (http://sync.bigfix.com/cgi-bin/bfgather/macpatches)
BackgroundAdviceEvaluation::FinishDataLoop side line file Configuration.fxf
At 12:58:54 -0400 - Patches for Mac OS X (http://sync.bigfix.com/cgi-bin/bfgather/macpatches)
BackgroundAdviceEvaluation::FinishDataLoop side line file OS X 106.fxf
At 12:59:24 -0400 -
Client shutdown (Service manager stop request)
In addition to asking what could be doing something like this or how I could find it, does anyone understand the exact process flow for the starting and stopping of macOS services (system/com.bigfix.BESAgent in particular)? Where should/could I be looking? What should/could I be looking for?
Thanks!